Search Hotels Near Electric Zoo, Randall's Island

"Staff was really helpful. Room was clean. Bery nice stay overall."

"This is a very nice clean hotel. Has all basic necesities."

"The air conditioning was not effective. It did not work properly "

"On a different day it could have been a nice stay. When we got there I noticed that whoever had stayed in my room previously had lightly smeared what looked like excrement on the back of the bathroom door, and there was a booger on the TV. We asked staff to clean it up and they did, but that’s not something anybody should be missing pre check in. Other than that the room was relatively clean. We needed more pillows and there weren’t any available aside from the two extremely weak/unsupportive ones left with the room. Took an hour to request a TV remote that actually worked. "

"Top notch all around!"

"Great location. Michael really helped us get settled early"

"Clean room staff is great "

"Loved our stay!! Best location to access subways, made traveling easy, fast, and safe. All the staff were helpful and friendly especially the doorman Peter. The Hyatt grand central made our trip all the way from California memorable. Thank you "

"I have stayed at this hotel so many times I've lost count. It was always my go-to hotel so I even did so while I lived in NY and had to stay overnight for business. That was then! Unfortunately, my visit this week will be my last. The hotel is tired and worn and dirty. My first room (1065) looked like a Motel 6, if that. There was a stain on the bedspread; lamp shades were lopsided due to no finials; I had to fight with the drawers to get them into the dresser. Safe was broken or not working. Carpeting was filthy. I asked for a different room and got one. It was better but the carpeting was also dirty. And the safe also no working. The amenities are a bar of soap and a tube of lotion at the sink. Shampoo, conditioner, and body wash are on the shower wall. We met a woman who was sent up to a room that was still dirty and not ready. Her first and last time, she said! The lines for checking in and out are horrendously long bc they bring in large economy tourist groups who may not care. There are 2 small elevators on the left side of the lobby and maybe 3 on the right side so give yourself extra time to get down to the lobby with luggage. The bar area is comfortable and roomy. The hotel staff is very pleasant and accommodating so no complaints there. The room attendants were great! Overall, I give the Park Central a 3-4 at best! Don't believe the website!"