Khách sạn Elmhurst

"In regards to our stay with you all at your hotel on the 28th-30th we ran into a few things that are just unacceptable for paying guests. We experienced many issues including the microwave plate was dirty as well as the corner of the actual microwave, the refrigerator was dirty, the table the phone sat on was dirty, the phone didn’t work from our room, there was cob webs in the corner of the room which is just completely lazy to leave up there, because that was the first thing I saw when I...

"Property needs a lot of maintenance."

"Great hotel"

"Stayed here for a weekend trip to Chicago. The location was convenient, parking was easy, and the staff were friendly and helpful throughout our stay. The complimentary breakfast had a good variety of options and was well maintained. The room was clean and spacious, which worked well for our family. While the property is a bit older and could benefit from some updates, it was comfortable and quiet during our stay. Overall, the service, cleanliness, and location were the highlights of our...

"Loved the location. Fitness room was a little disappointing because it’s small and the there are only 2 peloton bikes, but one was out of commission."

"The staff at Silversmith is exceptional. Lucia and Susan at the front desk were so kind and helpful. While the room we originally checked into was beautiful, it was on the third floor with the windows facing the L train tracks. Lucia assisted us in finding another room for the remainder of our stay (6 nights total) The high ceilings and spacious hotel rooms are a huge plus. Location is super convenient. We appreciated the daily coffee available in the mornings (nice and strong), and the water...

"施設は古かったが、立地が最高であった。"

"It was a really neat hotel. I liked the style. Wasn't sure why we had to make our own beds though. Also, the phone didn't work in the room, so I tried to call the front desk from my phone. They immediately put me on hold "for a minute", which turned into 5. I hung up to call back thinking they forgot about me, they did the same thing AGAIN. I thought, "Well third time's a charm, right?"-- wrong. Same thing! What if it had been an emergency(flooded room, or something-- not 911 eligible)? It's...

"The historic property is located downtown Chicago, walkable from the Loop/metro, to Millennial park, River walk. The Art Museum. But Yiao!! I had a big miscommunication with Expedia. The room turned out to be $750 a night with costs and fees. And did not include breakfast. I don’t know how I missed that the nightly rate was so exorbitant when booking. And really, the room was nothing special, clean but nothing luxurious. I almost had a heart attack when we checked in and learned of...

"Everything was good, great location. We walked everywhere, room was clean."

"It was great"

"Booked a room - got a suite! Enjoyed the extra space. A separate living room for watching TV or working at a desk. Staff at the hotel was very helpful. Enjoyed the breakfast too."

"na"

"Great location and helpful staff."

"The rooms were dingy and very basic. The staff was mostly friendly. The elevators had daily issues and one of the three was shut down. Ice makers were all broken. Staff informed me with a shrug that there was nothing that could be done. Later I was informed that “ice could have been arranged” by reception. On a positive note, valet was prompt and the bakery next door was delicious."

"The room was clean, the staff were very helpful. "

"Excellent location. Cleaner room. Double rooms look out at wall of building next door"

"Overall a great stay, staff was friendly and bed was comfy."

"I stay here often and am always greeted by a kind staff. Room is always clean and the area is nice."

"Loud noise of AC and vents at night"