Search Hotels in Enchanted Lake, Kailua

"We checked in at 1 am as our flight was delayed and then the staff tells me they don’t have a room for us even though I had confirmed it the day before. And we had booked it months before. They were apparently full. But were being really discourteous. I had to get on the phone with Expedia and get the customer service to talk to them to get us a room . We had our 2 kids and we were exhausted from the long trip. Then the room itself was so bad smelling and old. I couldn’t believe we paid so much for it. The property itself had a lot of amenities and that is the only saving grace. But even in that the pools and hot tubs were extremely crowded. I will never go here again and would not recommend it to anyone."

"Room was clean, staff was friendly. Breakfast is a little simple but good enough for my family. My kids loved going to grab their own food. The beach was a very short walking distance away which was really convenient! Will definitely stay here again. "

"I love everything about our stay. The location was perfect it was walking distance to everything (malls, beach, & restaurants. The staff was super friendly & helpful. My room of choice was the suite (higher floor) it was very spacious & the views was AMAZING, ABSOLUTELY STUNNING & worth the price & the free breakfast was great "

"Excellent customer service, cleaning staff on par and Pleasant. Perfect location to beach, shopping and eateries we plan to return soon. "

"Good stay"

"The hotel room is clean, staff are so nice, the parking is accessible and tje location is close to the beach and other establishments. Overall our stay was excellent. "

"Perfect for families with the convenience of the ABC Shop, car rental, concierge, Starbucks, and Monkeypod restaurant and more all on site. A few short blocks from incredible shopping. Friendly, accommodating staff. Don’t skip Steak Shack & the Hawaiian ice shops next door. "

"Very good hotel. It had good amenities and parking. Staff was courteous and handled all our requests promptly. Our room which was a suite on 33rd floor which was great. We enjoyed our stay!"

"AC wasn’t working - sent maintenance who said ac was working just needed time (he used his temperature tool to show the vent air was cool (62). I travel with a thermometer (to know temp when thermostat just has high/low settings). The room showed 75 - and was 75 when we woke…. So I guess his tool is broken!"