Search Hotels Near Fairmount Water Works Interpretive Education Center, Philadelphia

"Windsor Suites boasts itself as a bougie hotel in Philadelphia. Let's find out. First, garage parking costs guests $57. No self-park, no valet. $57. The hotel has 24 floors; rooftop lounge and outdoor pool, 24/7 indoor lounge with serve yourself coffee and continental snacks, and a gym. The rooftop lounge was locked (you pay extra for access), and the pool was closed. The elevators were TINY, couldn't fit more than 3 people with bags. My room was on the 16th floor. I had a view of Sts Peter and Paul Basilica and the Central Public Library. But I am sus of the activities in this "luxury" hotel. The edge of door to the room had significant damage; it looked to have been forced open from the outside, and with large scrapes from top to bottom. The broken door had not been repaired, with splinters and chipped paint coming off. The chaise was clearly "used" (a bit of Tide Wipes couldn't hurt.) The bed was ok, and the room was basic. But the live sansevieria plant in the room was nearly dead. I should have kept it, but I gave it water and propped it up instead. On the 12th floor is the only ice machine and vending. The only restaurant/bar, an Irish style sit-down, had a good selection of reasonably priced food. Appetizers, Entrees, Salad/Sandwiches, all roughly $15-$25. I had a French Dip and fries with a Bloody Mary. It tasted okay, but I ended up with severe stomach pain later that I suspect was from the food. I've stayed at cheaper hotels with better reviews. Thumbs down."

"The rooms were nice and clean. The staff were very courteous and got you fresh towels and toilet paper. Some of them did not know the area to tell you what was around to eat, but still very polite and quick getting you to your rooms and discharged from the facility. The full kitchen and laundry was a big plus. You could keep snacks hot tea and so on. I found the sofa bed to be cheap and uncomfortable. The mattress was barely a mattress. You need to get a better sofa bed. But over all I would go back again with friends or family."

"不满意"

"Staff was not very helpful. When I arrived I was unaware of the $175 deposit. I explained that I had no $$ on my bank card until 6am the NEXT morning that I could bring my card down then. She said no. I tried my venmo card which also didnt work. I explained that we would only be in the room a few hrs. There was no compassion. Thank goodness my friend was able to out the deposit on her card. In total we were in the room 6-7 hrs. Also, when I booked the reservation I explained that there would be 3 adults. They gave us a room with a pull put couch which was great. There was no blankets or pillows. When we called down at 11pm they said they would send some up. Well after 30 mins of waiting we called again. Another 20 min passes- no blankets or pillows. By this time its almost 12am. The ladies decided to walk down to front desk. Where they were told someone was on the way. Another 20 mins later we got 1 blanket amd 1 pillow. Otherwise the room was clean and smelled well"

"This was a perfectly located property in downtown Philadelphia. We found the hotel to be clean and comfortable, and the staff to be courteous and friendly. Definitely stay here again."

"Nice and clean and very quiet!!"

"Nice place to stay and has lots of amenities. My only thing is I wish we could have taken outside food to the rooftop. But overall stay was good! "

"I’ll be back again ."

"Friendly staff and clean room"