"Any time I ran into any staff, anywhere in the hotel, the greeted me, asked if I needed anything, suggested amenities like the gym or pool. It didn't matter if it were front desk or housekeeping, they were always nice. I got checked in quickly the front desk was patient with me trying to understand how the parking garage worked (we drove to DC but they car stayed parked most of the time we were there).
The hotel itself is very walkable to the nearest metro station and a ton of great restaurant and shopping (we ate everywhere from Firepan to Matchbox and enjoyed it all). It's about a 5-10 minute walk to the metro, and then 30 minutes-ish on the train to the National Mall (including switching lines). We went to multiple Smithsonian, The National Gallery, Hirschorn and a concert at Nationals Park and it was easy to get to them all thanks to this hotel's adjacency to the metro. (We have friends in Maryland, which is why we didn't stay closer to the city).
Literally the only complaint I have is one part of the lobby smelled like hot garbage the entire time I was there. The lobby was pristine so I have no idea why."
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