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Nishitetsu Hotel Croom Hakata

4.0 star property
Travelers find a peaceful retreat in Fukuoka where authentic Japanese cuisine meets international flavors alongside a rejuvenating full-service spa

Choose dates to view prices

Nishitetsu Hotel Croom Hakata offers a quiet respite in central Fukuoka. Guests enjoy two restaurants with Japanese and global cuisine. The full-service spa provides relaxing treatments, and free WiFi keeps everyone connected. Nearby, explore the historic Tochoji Temple.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is 2.531.395 ₫
2.801.215 ₫ total
4 Jan - 5 Jan 2026

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Business Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.4 km
  • Tochoji Temple - 8 min walk - 0.7 km
  • Canal City Hakata - 9 min walk - 0.8 km
  • Kushida Shrine - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 16 min walk - 1.4 km

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪むっちゃん万十 - ‬2 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪バソキ屋 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Upscale hotel near Canal City Hakata
Located close to Tochoji Temple and Marine Messe Fukuoka, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), hot springs on-site and valet parking (surcharge)
  • A lift, luggage storage and a banquet hall
  • 1 meeting room, coffee/tea in reception and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 503 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bidets, baths or showers and free toiletries
  • Fridges, electric kettles and housekeeping

Similar properties

Terrace/patio
Nishitetsu Hotel Croom Hakata Gion
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
9.2 out of 10, Wonderful, 629 reviews
The price is 3.189.647 ₫
3.508.612 ₫ total
4 Jan - 5 Jan 2026
Nishitetsu Hotel Croom Hakata Gion

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 41 ºC
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is Nishitetsu Hotel Croom Hakata pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Nishitetsu Hotel Croom Hakata?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Hakata on 4 Jan 2026 start from 2.531.395 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nishitetsu Hotel Croom Hakata?

Valet parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Nishitetsu Hotel Croom Hakata?

Checkout is at 11 AM.

Where is Nishitetsu Hotel Croom Hakata located?

Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Hakata Station is only a 3-minute walk and Gion Station is 8 minutes.

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Reviews

Nishitetsu Hotel Croom Hakata Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1028 reviews
Rating 8 - Good. 305 out of 1028 reviews
Rating 6 - Okay. 69 out of 1028 reviews
Rating 4 - Poor. 28 out of 1028 reviews
Rating 2 - Terrible. 17 out of 1028 reviews

Reviews

6/10 Okay

Oi Ching

Liked: Cleanliness, amenities
Lobby is gorgeous, room was not.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Ting Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect, opposite is bus terminal; easy to go shopping at Hakata station nearby
Stayed 4 nights in Aug 2025

8/10 Good

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Stayed 1 night in Nov 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

8/10 Good

corey

Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kin Cheong Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation
Stayed 2 nights in Feb 2025

10/10 Excellent

GAUTAM SUDHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jiyoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025

10/10 Excellent

Chiennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice hotel good location great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Khuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025

8/10 Good

Shu Hong Thomas

Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

8/10 Good

Kin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

8/10 Good

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wide room, great free spa and onwn. Close to station. Price good. Perfect to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Sung Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Kelli

Liked: Staff & service, amenities, property conditions & facilities
Staff was great, but the beds are traditional, Japanese beds and very hard. We asked for extra blankets to try to soften up the beds and either they didn’t understand or didn’t want to comply. I have a back injury and staying there 5 nights was torture.
Stayed 5 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024