Search Hotels Near Galeria Olinala, Puerto Vallarta

"The hotel left much to be desired. Here are some of the issues: 1. Front desk was not welcoming. The individual did not introduce himself, did not smile, did not seem caring or considerate. He was preoccupied with his phone. 2. Room security for the door was average. Knob lock, deadbolt, and metal key. Knob was not high quality. 3. Room had few amenities. The bedroom had little in the way of available plugs for chargers. Temperature control for air-conditioning lacked strong power. No soap. Toilets flush had minimal strength. Beds were comfortable and clean - best feature! Blankets were there to use if needed. 4. Dual shower knobs were average, with lack of clear temperature control. One morning shower took five minutes to sufficiently heat up. 5. Check out was strange and embarrassing. We brought the key down to the front desk, and the desk attendant, without a word, got on a walkie talkie and asked a staff member to look at our room. We waited, feeling like potential criminals. The word came back on the walkie talkie and we were cleared to leave. It was the first smile we saw from him. 6. There is another aspect which is beyond the hotel's control, and tbat is simply that the location isn't fully a clean or safe area for families. It is more a working street, ten minutes walk from the beach, as well as some nice restaurants and clubs in the Zona Romantica. Construction across the street contributed to a sense of disorder."

"rooms need an upgrade but the kind staff and hotel location male up for it."

"Perfect place. Nice beach restaurantes "

"Lovely staff, lovely location"

"Staff was great and in a perfect location "

"We loved our stay at the hotel! It's perfectly located in the heart of Old Town. All of the bars and a lot of great restaurants are all in walking distance. We have stayed there before. The last time we stayed there was for 3 days. This time was for 12 days. Only suggestion would be to have a mini refrigerator in the room to keep beverages and leftovers cool and safe. The staff is meticulous at cleaning and very friendly! It's a great place to home base from if you want to do excursions. I would highly recommend this hotel. The beds were comfortable. We brought our on Shampoo and Body Wash as they really didn't have much in that regard. They have a great covered courtyard, so it's a great place to have friend's meet you before heading out. There isn't a bar or restaurant but there are so many of those to choose from nearby. Thanks again for anothee great trip to PV!"

"Nice hotel. I would recommend getting a room at the end of the hotel, as they have a Zumba class in the park in front of the hotel that can wake you up very early. Other than that, it is a nice hotel. "

"Great staff very accommodating are plans changed and they bent over backwards to reschedule our trip and they were very helpful .."

"Could use some updating. Black out blinds should be replaced as they are well used! Lamps need updating, not Glued to be fixed. Need windows to be Sound Proofed! Hate the memory foam cause it’s hot, so could use a better quality mattress protector- a Cooling type."