Khách sạn Gates Mills

"The room was bare bones but clean, I only slept there. I was very happy for the price."

"Staff was very helpful"

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the...

"Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast."

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"Good experience overall. Relatively clean but aged and worn carpet. Staff was friednly and attentive. Shout out to Sai for being very helpful. "

"Pros: Pool and gym were nice and well maintained. Room was nice, although small. Staff was always so nice and helpful. Breakfast was standard but good. They have a waffle maker! Ac worked. Cons: Rooms (at least the one I was in) have no clothing drawers and limited hanging space. You can hear everything going on in the next room if you have a room with a separation door. Listening to people blare music and yell at 1 am when you work the next morning is fun. We could also just hear people...

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"Very clean rooms for the price staff friendly "

"The room was very clean and comfortable. The staff are very friendly and helpful. I checked out of another hotel to come stay here again. I love staying here. We’ve stayed here about 6 times. Will come back"

"I stayed in the Damon room. It was very well kept and inviting. The room was clean and the amenities were appreciated. Parking was off street in a secure lot. The mansion was in a nice area that felt safe. I would certainly recommend this Inn to others. I look forward to visiting again."

"It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit."

"Breakfast selection very limited and room had mold under the desk"

"Everything was great except the walls were paper thin and was woken at 3am by the person in the next room over laughing. I could even hear him loudly passing gas the next morning. "

"The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place."

"Everything was awesome and the staff was great. I like the cleanliness and atmosphere of the hotel. Very convenient location "

"Just sleep"