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"Heated pool"

"The pool was being redone but indoor pool was open but hot tub had a sign closed today for all 5 nights we stayed"

"Very nice place with great customer service "

"This is a good location for walking"

"It was a fabulous motel, very clean and accessible to downtown Gatlinburg."

"Pool was way too cold for an indoor pool. Breakfast in the restaurant was really not great like has been in years past and they wanted to charge for my 2yr grandson to eat."

"Very clean, excellent location to almost everything…."

"Stayed here for 3 nights and unfortunately the overall experience was disappointing. The location was much farther from attractions than expected around 30 minutes from Gatlinburg and close to 50 minutes from parts of Pigeon Forge depending on traffic which added a lot of extra driving each day. The condo itself was smaller than it appeared in photos and several parts of the furniture finishes and amenities felt cheaply done or poorly maintained. The overall unit lacked the comfort and quality we expected based on the listing. The biggest issue was the lack of insulation between units. You could hear everything from surrounding condos including footsteps conversations water pipes showers toilets doors shutting and constant movement from the unit above. It repeatedly disrupted sleep late at night and early in the morning. Management acknowledged in writing that this is part of the building structure and stated all of their units are similar. Communication was frustrating as the property is run through a corporation rather than an individual host. Responses were slow dismissive and there was no meaningful attempt to resolve the issues despite reporting them immediately after the first night. There were also additional concerns including stained bedding broken sauna and steam room inconsistent WiFi and not enough towels for the full stay. Overall the stay felt below expectations and I would not book here again."

"great time cold beer "