Khách sạn gần Mũi Gilner tại Big Bear Lake

"We planned this trip because we had a great time when we stayed here a few years ago and were ready to relax/process grief. We were super disappointed this time around. We got to the property and there was broken glass all over the ground. We had our dog with us so we were hyper vigilant that she did not step on anything throughout our stay. There were stains all over the couch and bed and the remote for the television was sticky. The toilet leaked and the towels smelled awful. The fans that...

"I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

"Great location. Room was very dated. There was hair on a towel and sink. There was a cigarette butt on the ground outside the room door."

"I really enjoyed my stay at the hotel. Everything was clean, comfortable, and relaxing. The staff was friendly, helpful, and made me feel welcome. Thank you for the great service and hospitality. I would gladly stay here again!"

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year."

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"Never again"

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and...

"Great location ! "

"Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable...

"Overall fine for the price "

"Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

"Clean room"

"The property was clean and the staff are super healthy in finding your room numbers and passwords. Theres no mini fridge or microwave but honestly there’s everything you would need for a stay for a day or two. "

"I had to shovel three foot high snow 10 feet long to get to the front door. I also had to shovel another six feet to get to the stairs as well. Luckily I brought a shovel because if I hadn’t I couldn’t have gotten into the place. This was after being told the room wasn’t ready and was being worked on. Once inside it was a Time Machine back the 80s everything was extremely outdated. The only plus was location and view"

"Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season."