Search Hotels Near Gordon Russell Design Museum, Broadway

"The staff can’t do enough for you and so friendly. The room was beautiful"

"The Lodge is quite lovely and perfectly situated in the beautiful village of Broadway, but our room was not properly readied for our arrival. The hotel is ‘unmanned’ which makes it tricky for quick resolution of issues. Our suite had been painted that day and smelled of fresh paint and the painter left a can of paint and a pizza box on the counter. The kitchen garbage had not been emptied. The wifi did not work upon arrival. Upon reporting the paint can /pizza box and wifi issues an apology was issued and housekeeping was to be alerted. I was asked to reset the router on the landing myself, which didn’t bother me. Returning from dinner two hours later the paint and pizza box and remained. I expressed my disappointment in the lack of action and have not heard a word since then. If you are looking for a hotel with service, skip the Lodge. It’s more like an Airbnb. The property and suite were fine, but the lack of guest care is a big flag. I rarely write poor reviews but the property was given a chance to fix the issues and chose not to."

"Nice hotel in amazing Central location in fabulous Chipping Campden. Staff just could not cope with the numbers at breakfast despite being asked to check in at a specific time"

"The room was generally clean, they didn’t appear to have sufficient beer when people were asking for it and we heard a couple complaining about their meal."

"Reception was more than helpful when i showed up with my two small children after long drive. Food was lovely, atmosphere quaint, stay again in a heartbeat!"

"Apartments were okay but booking through Hotels.com was a disaster. I booked using Tesco vouchers but the vouchers didn't go through at my first attempt. I then cancelled and rebooked immediately checking with George apartments that this was okay. They said it was but both payments were processed by Hotels.com. I have paid twice for the stay very expensive! "

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"Excellent welcome and hosting to rhe roo, good beer and breakfast."

"The rooms are charming, the grounds are stunning, the food was delicious and the staff was wonderful. I look forward to returning."