Khách sạn Hanbury

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"This is a good hotel"

"Much better than last time I stayed, Not the best of hotels, but the that is reflected in the price you pay. Mainenance is also quite poor with several light fittings in my room not working."

"Property. Was very comfortable, relaxing."

"free parking, great breakfast, close to the town. Very good"

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"Good location, convenient and friendly staff"

"The building works currently taking place in the hotel destroyed the experience as was woken up in the early hours of the morning to banging and drilling. No advance warning was given to guests which I thought was incredibly frustrating."

"Excellent stay as usual thanks Belinda"

"The room was big and the bed comfy, with the staff friendly, however having just reopened it is in need of some work. One wall mounted socket (head height) for a TV coffee machine and a kettle, with the kettle cord not reaching the plug was not good. The amenities were lacking in the shower, and there was rust on the frame holding the wash hand basin in the bathroom. All of which was disappointing. Also £20 for breakfast was a bit steep!"

"The rooms were immaculate and serviced daily. Plenty of teas and coffee and milk. Wonderful views from the bedrooms over the Vale. Staff were all friendly and helpful. Good pub grub. Parking limited but managed fine"

"Arriving in the charming village and then pulling up to Buckland Manor was a dream! Every detail has been seen to with lovely staff, well furnished rooms, gorgeous peaceful grounds. We could pop on many walking paths right from the door and roam the countryside. One wouldn't need to leave this property for days with every need met beautifully. Exquisite!"

"Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport."

"We really enjoyed it. It was a welcoming feel and the safe couldn’t do enough for us."

"Checking in we were upgraded to novohotel, so really my review is based on our stay there. Reception staff friendly and helpful, room was large,v clean and v comfortable. Evening meal was in the resteraunt which was v comfortable, staff very professionel,and the food was great, a really good start to our holiday. Thank you . "