Khách sạn Heamoor

"I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of...

"The place is run by very nice and warmhearted people!! I loved to stay there"

"As advertised"

"No sink to wash your hands in the shared toilet. Shower tray was dirty. The breakfast wasn’t cooked properly leaving un edible. The manager to great delight in showing off her parrot as she had taught it to say, profanities."

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"Good location on the outskirts of Penzance, wonderful cooked breakfast. Hosts are very welcoming and helpful"

"The Grounds are the best feature of this property. The interior is extremely basic- Travel Lodge like."

"All good"

"Such a wonderful property, and the rooms are so very clean and comfortable. We slept so well, and were treated quite nicely. Kate is such a lovely host, and her brekkie is top-notch. We enjoyed chatting with her as we ate, and found her delightful and helpful. The farm setting is so peaceful (for us guest that is, a lot of hard work for owners), and the location is great for visiting the Lizard and other places around south Cornwall. Thank you much for such a great stay!"

"Convenient location with nice rooms. Enjoyed our meals, dinner and breakfast were very good"

"The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

"The breakfast was good, but let down by being a little cold. The room and hotel were very nice and well kept, but the restaurant area was incredibly cold, the windows in the conservatory area leaked air around the edges and the air con wasn’t running any heating when we were in there eating so hurried through and returned to room. "

"Excellent staff. Room 3 Excellent views. Comfortable room. Excellent breakfast freshly cooked."

"Great staff, great food, great WiFi, great shower, plenty of parking and very clean throughout. Everything was great."

"Very friendly & helpful"

"Awesome all around. Ollie and Angela are so welcoming, relaxed and accommodating. Breakfasts to die for. 10 out 5 stars !"

"Fantastic location , history and had onsite car parking"

"Great pub just outside of Penzance - would recommend"

"Perfect for our one night stay Close to fab beach "