Khách sạn Helmshore

"Great place to stay to visit nearby family over a weekend. Staff at reception very friendly and helpful. "

"Cleaning in the rooms was only surface-level. The chair in the room has a previous guest's spillage. The curtains were dirty, and the bed sheet had holes in it. The location was ideal."

"Excellent location "

"Breakfast was terrible both days bacon and sausages overcooked and poor quality eggs were bland tasteless and watery mushrooms tasteless and limp Beans lukewarm Coffee adequate it was a bad experience not recommended staff were also sullen and did not react well when asked for refills"

"Parking is good we didn’t have a drink in the bar. We have stayed here many times over the years but it has gone downhill. Poor maintenance in the bathroom… no hot water for a shower or a wash! Went to breakfast and was told we had to be finished within half an hour… people on the next table… the waitress actually asked them to leave!! My husband complained at reception but they just said ok I’ll let them no… with no apology. Also check in not very welcoming! Also they have spoilt the...

"Clean room Very quiet "

"did not use."

"Breakfast was good but on the last day of our stay food was not replenished and this was 45mins before breakfast finished"

"Nice clean hotel tge staff excellent and close to everything we needed "

"We didnt see any shops, my only reason for one low score, is that we were in room 7 on Friday 20th March. When we went to the room the smell of Fresh paint was very strong. The young lady on reception moved us to another room. Which was perfect. "

"Very good in every way."

"I was in a standard room. Felt safe, slept well. Modern bathroom, very good shower. Surprised no mini fridge - staff confirmed standard rooms do not have fridges. Air Con wasn’t working. Breakfast was plentiful, good selection of hot and cold, though quality is standard, not luxurious . Staff at reception and in breakfast room were excellent. Nothing too much trouble. "

"Great staff"

"Excellent location, nice room, lovely staff, good amenities."

"The room i had booked wss not ready at the dtated 3pm. We were in hurry so said we would take a different one. The check-in was otherwise easy. Our room was modern with a king size bed, a small seating area, a fridge ironing board and tea tray. The bathroom had a big shower and was pristine. "

"The parking is behind the hotel, the room is very small, the staff were friendly. "

"The main part of the hotel was stunning. The room I was in & the grounds needs a little TLC and. But overall comfortable night. The lates and resivour was lovely to walk around and spot local wildlife etc. "

"Clean room comfy beds excellent breakfast "

"Bar staff not attentive at all. Waited over 15 minutes for a drink and when the other staff were alerted of this, they seemingly did not care. The property itself was lovely and both bars in the hotel are a great addition too. "

"I recently stayed at the Mercure Manchester Norton Grange Hotel & Spa for one night (11–12 April) and had a really enjoyable experience overall. The room was clean, comfortable, and nicely presented, making for a relaxing stay. One small downside was the bathroom — the sink doesn’t have a mixer tap, so the water runs very hot, which was a bit inconvenient. Although I didn’t have breakfast during my stay, the highlight for me was definitely the spa. The facilities were excellent, and I easily...