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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Riverwalk hotel in Hemel Hempstead with free parking

Choose dates to view prices

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Porch
Property grounds
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel cot
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Business services
The current price is 1.745.095 ₫
2.094.114 ₫ total
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel cot

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel cot

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • The Snow Centre - 5 min drive - 5.6 km
  • Gadebridge Park - 6 min drive - 4.6 km
  • Warner Bros. Studio Tour London - 9 min drive - 13.7 km
  • The Grove - 10 min drive - 13.3 km
  • ZSL Whipsnade Zoo - 26 min drive - 18.7 km

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • London (LTN-Luton) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel near Warner Bros. Studio Tour London
You can look forward to a terrace, a garden and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and ATM/banking services
  • A front desk safe, smoke-free property and wedding services
Room features
All 71 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, travel cots and daily housekeeping

Languages

English

Similar properties

Exterior

Shendish Manor Hotel & Golf Course

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very good, 828 reviews
The price is 2.588.861 ₫
3.106.633 ₫ total
includes taxes & fees
6 Jul - 7 Jul
Shendish Manor Hotel & Golf Course

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on 23 Jul 2025 start from 1.745.095 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is 1 mi (1.7 km) from Delta Force Paintball Hemel Hempstead and within 3 miles (5 km) of Boxmoor Golf Club and Rex Cinema. Gadebridge Park and The Snow Centre are also within 3 miles (5 km). Hemel Hempstead Station is 29 minutes by foot.

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The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 295 reviews
Rating 8 - Good. 95 out of 295 reviews
Rating 6 - Okay. 74 out of 295 reviews
Rating 4 - Poor. 39 out of 295 reviews
Rating 2 - Terrible. 29 out of 295 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, room was very clean and nice. An all round excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.
Stayed 1 night in Jun 2025

8/10 Good

Ai Ling

Liked: Cleanliness, property conditions & facilities
Quietness and location.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Perfectly acceptable for the price. Friendly staff and a nice, clean room and bathroom. Shower pressure and temperature good too.
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness
The hotel itself could do with some upgrading, rooms need a mini fridge and bar doesnt offer rhe widest drink selection, but there is a pub across the road to make up for this. The staff couldn't have been more helpful and welcoming and this definitely added to what was overall a very pleasant place to stay for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.
Stayed 1 night in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service
The hotel could do with updating. However, it was clean and comfortable. Staff were friendly and helpful. There are two excellent pubs across the road.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025

8/10 Good

Martin

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025

8/10 Good

Corinne

Liked: Staff & service, amenities, property conditions & facilities
Staff were very polite and friendly. Few things I raised upon checkout which is just attention to detail on cleaning, overall very clean room. Plenty of parking, WiFi was on and off. Was hot weather, could open one window but not the other. Two pubs opposite where you could get some food. Overall I was happy with my visit at the price I paid, I would return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Two night break.

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.
Stayed 2 nights in Mar 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Amenities
The staff were very attentive and helpful so full marks to the staff. The room was clean and very quiet. The air conditioning didnt stay on, and kept flashing green in the night which meant we had to keep waking up to reset it. The property and furnishings were a little tired. The cooked breakfast was ok, but not hot enough which was made worse by being served on cold plates. The staff were definitely the best aspect of the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities
Taps need new washers. Bath plug did not seal
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It was a pleasant stay, the only thing i would say is that the rooms need new carpets and a bathroom makeover, too dated.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine

Goood basic accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, room comfort

Pleasantly surprised 😮

Welcoming and helpful staff friendly with excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. No restraunt
Stayed 1 night in Oct 2024

6/10 Okay

Sue

Liked: Cleanliness
Disliked: Amenities
Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.
Stayed 2 nights in May 2025

4/10 Poor

Paul

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Bar and restaurant shut

Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Stayed 1 night in Oct 2024

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!
Stayed 1 night in Feb 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.
Stayed 1 night in Nov 2024