Khách sạn Hermival-les-Vaux

"Obnoxious, arrogant and incompetent. Never experienced such poor staff in all my travels. Messed up my booking instead of a 6 bed premier lodge in front of all the animals I ended up with a 4 bed safari lodge right in the bottom of the valley due to incompetence from Virginie in reception. And when I pointed out she’d messed up my booking she then refused to talk to me. Then she proceeded to lie and call a director who was just as incompetent. They would not refund me the difference in...

"Incredible! What a wonderful place, Adrien keeps the place immaculate. Our room ‘Rollon’ was beautiful- so charming. We cannot wait to come back in the future- ‘hidden gem’ is used so frequently but this is the definition of the phrase!"

"Nous avons passé un bon séjour ! Le personnel est d une grande gentillesse , à l écoute. Grand merci à M.Simon. Structure accueillante et très propre , bien situé au centre ville et proche du Carmel Je recommande ❤️"

"Hotel charmant,à dimension humaine en plein centre. Chambre joliement décorée et confortable. Nous avons passé un agréable séjour. Nous recommandons cet hôtel et y retournerons sans hésiter."

"Pas de déception. Nous y avions séjourné quelques jours fin 2025 et avons pu constater la différence - ménage fait tous les jours - propreté- aimabilité au niveau de l'accueil. Petit déjeuner correct. Nous avons pensé qu'il y a certainement eu un changement de personnel, notamment au niveau gérance"

"Beau séjour d'une nuit en famille. Très bon petit déjeuner. Vue magnifique sur le lac."

"Beautiful orchard with many cows and apple trees. The room was spacious and clean. The breakfast was delicious with the hosts’ own products eg apple juice, jam, honey and hot milk. The hosts William and Dominique were lovely. I miss the stay in the farm."

"Joli établissement avec un personnel agréable Mention particulière au responsable du petit déjeuner qui met tout en place pour vous satisfaire."

"Chambre petite, vieille et mal entretenu. Propre mais tout est bas de gamme. Trop cher pour ce que c'est."

"Très bel établissement alliant charme, authenticité et service de qualité."

"Schönes großes sauberes Zimmer. Etwas hellhörig. Sehr gutes Frühstück Lage im Industriegebiet, ruhig, Supermärkte etc gut zu Fuß erreichbar"

"Very nice spot next to the longines horse competition center. Walking distance was very practical."

"I liked the location and the surroundings, the chief Concierge's superior efficiency in arranging difficult reservations at the full racecourse restaurant, however not the lack of pragmatisme to solve a minor issue in the overall scheme of things: I had two bookings , 1 day followed by 3 days consecutively, the 4 days warranting free breakfasts - the hotel refused on the basis that this did not represent a four day reservation!!? Sunday dinner was disgusting, four Veal dishes were overgrilled...

"We arrived at 8pm, having called in advance to advise of our arrival time. We had booked a table in the restaurant at 8.30pm (the final sitting according to the website). We were disappointed to hear the restaurant was shut when we arrived. We were offered no refreshments (our booking stated a welcome drink)- the village was very quiet with only a burger place open so we had very little choice to get something to eat. Would not return."