Khách sạn Hidalgo

"The staff was amazing, property amazing! This was my second time staying at this property I enjoyed the stay once again. The only thing I will say is that dome recipes for the Italian restaurant changed from last year and they should revert to the original. Other than that it was great!!"

"There were always restrictions with the amenities, like restaurants being closed randomly and some food only being available every other day. We were also advertised by Expedia that this was an ADULT ONLY resort but there were tons of kids there. and they wouldn’t clean my room when I requested due to a clean every 2 day rule but there was a storm and our room had water all over the floors and we had to deal with that for an extra day which sucked, made the rest of our clothes dirty or...

"The property was beautiful and modernized. The pool areas were nicely maintained. However, the majority of the staff were rude and like my or my husbands asking of anything was burdensome. Our dinner at the Asian restaurant was so poor one evening that we sat for 15 minutes before my husband had to ask if anyone was going to serve us. Even then, our orders were taken and we were never checked on again while the couple next to us had to members of the wait staff checking on them several times...

"Everything was excellent. 100% recommended."

"Great resort and food was amazing! Would recommend for any who is free spirited and looking to have a great time!"

"Wonderful pool/beach front property. You could hear the wonderful surf all night! The views were breathtaking. The property is in need of an update, but for the price, we loved the place! ."

"Alberca cerrada Loby con demaciodo calor"

"We liked the hotel its clean and friendly staff."

"Super nice staff. Activities they had were great as well. We had the sunset suite view and it was beautiful to see the lagoon and city life. Food was great as well!! No complaints. Will definitely come back to this boutique hotel!"

"Si tienen la oportunidad de venir, en verdad evítenla, todos los días que me quede el hotel olía en verdad muy feo sobretodo en la parte de arriba, y le pedí que me cambiaran más abajo y se negaron (a pesar de que el hotel estaba vacío) y era un olor insoportable que no era solo sargazo porque hay en todas partes y no huele así de feo, incluso el Uber nos preguntó que si siempre olía así de mal y eso que él es local. El hotel en general parece abandonado, zonas destruidas y así las dejaron, la...

"Was ok"

"Buffet manue all days r the same the shoul change Avery other day at least .beach no good .elevator was working only 2 out of 4 took longer to get up and down . Golden members have access for the 3th floor pool but no one check that so anyone can go in"

"Top tier ✌🥂"

"Hola, muy buen hotel. Lo super recomiendo."

"Habitación linpia Personal excelente"

"The place is very clean and the staff is very friendly. There is no beach, no grocery store nearby, and public transportation is not available in the area, only Uber and taxis."

"It was amazing! The ocean front room is GORGEOUS. All of the staff is super attentive and kind. Our next trip back will be to here."

"Overall, it was great staying the royal cancun with my family. Food and drink were great and staffs were nice and kind. Vacation club presentation took longer than expected but not too bad. It would be okay to stay there next time."

"excelente servicio, las habitaciones super cómodas y comida excelente."

"Todo muy bien"