"For only staying two days, I was very impressed. The staff are great, rooms are larger than most in Japan, Onsen was amazing (had to use skin tape over tattoos to go in), breakfast was good. The only thing I will say is the area in which this hotel resides is a bit questionable during the night, though I never had any issues. Would absolutely stay there again."
"A beautiful little inn that has two private Sento (baths) and jazz music playing throughout the day. The rooms were clean and quiet. I had a Japanese style room with a futon but Western rooms with beds are also available. Breakfast changed from Western style to Japanese each day; maybe you can request a specific meal type. The Keith Haring museum is just across the street and there were a few onsen and restaurants a short drive away."
"12th floor onsen view was truly breathtaking. The staff were very courteous and helpful. Breakfast was healthy and delicious. The room was clean and comfortable. We truly enjoyed our stay. Candeo Hotel was a great hotel chain with high quality amenities. Parking was free and very easy. Thank you for the great stay."
"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."
"Amazing place, beautiful location in the mountains. The staff were the best part, picking us up from Hinoharu Station when we asked. Loved it here, would highly recommend as someone who can only speak English."
"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."