Khách sạn Imperial Beach

"I am extremely disappointed with my stay at this hotel. My family and I planned to spend a relaxing week here, but the experience was nothing like what was advertised. The room had a strong unpleasant odor from the moment we arrived, making it very uncomfortable to stay. We specifically expected an ocean view, but the room we received did not have one. To make matters worse, the air conditioning was not working properly, which made the room even more unbearable. We chose this hotel for a...

"Need a better cleaning schedule or a different way to ensure towels are being replaced and trash removed consistently."

"We decided to stay here as an early celebration of my birthday, I wish we chose a different place! First issue, was the guest elevator was out of service, and the guests had to use the service elevator. That elevator is on one end, and our room was on the far end, which caused a lot of walking. I asked a service employee how long the elevator was down, she said "more than a week". When we made it to our room (ocean view suite) we walked in to notice it had not been cleaned after the last...

"the smeg electric kettle was awesome! Loved the pool, jazz, decor, etc. Great stay!"

"Ok but I was glad it was only for one night- as a lone traveller I did not feel super safe as the entry to the rooms was via rear unattended door off the parkng lot a long way from the lobby. No safe in room was a big issue."

"Affordable stay in San Diego. Close enough to all the important places."

"Es un buen lugar para hospedarse cerca del CBX"

"As a resort-style hotel, the surrounding environment is fantastic! It also boasts convenient transportation, with almost everywhere accessible within a 20-minute drive. However, the soundproofing in the guest rooms leaves much to be desired; noise from adjacent rooms is audible. Since my room was near the main entrance, I was frequently woken up by the loud sound of the door opening and closing—despite having specifically requested a quiet room beforehand. I didn't ask to switch rooms because I...

"The staff was very nice and professional. The restaurant at the resort was very good with great service. The rooms were a little outdated and the bedroom didn’t have A/C. Would recommend to stay at this resort."

"Worth every penny!"

"Location, value, free parking and behind gate so it is saver. All entree to rooms and parking visible from the front desk. Room clean, staff helpful. I recommend this Hotel. Free breakfast good waffle and orange juice."

"The hotel was very recently acquired and renamed by Hilton. Some elements were not functioning, such as the room safe and the TV. I did find the combined washer/dryer useful. The staff was sparse but friendly, and the room comfortable."

"It was a good location close to shops and restaurants and such, but the room we got was so tiny! For the price we paid to not even be able to turn around in the shower-and I am a very petite person and it was very very small. The bathroom was like 5 square feet, if someone sat on the toilet their feet could reach out and touch the shower."

"Wonderful location, will consider staying here again if needed. However parking is limited, no coffee maker in room. It was only two nights, but worked for my family of 4."

"We had a drunk and disorderly neighbor, pants unzipped, belt undone that was looking through our window, yelling at us and egging my husband onto fight, cussing at us through our door. When we told the staff that he was acting aggressive and inappropriate, they simply told us they called his room and seemed to not be the aggressor. Instead of investigating and accommodating, they said “we’ll just refund you right now” and requested we not call the police even though we didn’t feel safe in our...

"This was an excellent experience, Loved the property, room, and outdoor walking area. Definitely recommend this hotel."

"The bed was fine. It was ok. But the main reason for staying there is that that when I toggled the Expedia website, my only request was for an early pickup to the Airport. Upon arriving, they said they couldn’t do it, even though there was a shuttle parked up front. But they said they could get a taxi in the morning no problem. Morning came. The guy couldn’t do it. Fortunately another guest let us drive back to the rent a car place at the airport."

"Staff inside the hotel is top notch. Attentive, helpful, considerate… really great. $70 nightly parking was very pricey though, and my car got a small dent in the side. Overall I’d recommend it but maybe plan to park in a nearby downtown garage for $30/night."

"If you're coming for the "pool", you will be very disappointed. The photos of this place are VERY misleading. The pool is the size of a jacuzzi and is filthy brown color, not blue like the photos. The place is very outdated/falling apart and rooms are TINY!! The A/C didn't work properly and we were hot and uncomfortable all night. Cleanliness was meh. Hair on the pillows and in the bathroom. Breakfast buffet was pretty bland and didn't have cream cheese or bagels or a pancake maker. The Lobby...

"Nice concept. Hotel was outdated and felt older. No real room amenities. Outdoor patio to pond isn’t really something ppl would use. $6 surcharge on any food and drink order you make . Every single order you do so if you’re at the pool you have to pay $6 every time you order a drink. Wasn’t awful just not a place we would stay again."