Search Hotels Near Institute for Nature Study, Tokyo

"Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to check in. In the past, the front desk staff were very kind and sincere but recently attitudes have changed. Although other staff greeting guests and staff in the Hanamiyabi lounge are very gracious."

"Was a great trip"

"Everything was amazing we had great time , staff was friendly and helpful, the room a little bit small and the AC was not cold."

"love how the laundry machine was in our room! so useful. the only thing for my husband and i was when we lifted up the blanket and there was a bit of dried blood on the corner of it. not ours - we went to let the front desk know and they went to fix immediately."

"The view from the 15th floor reception area was amazing!!!"

"Light breakfast is good to start your day early since it starts at 6:30 am."

"The location is very good. 7 minutes walk from the shinagawa train station. The staff is friendly and helpful. The room is clean, the breakfast is good. It has a self serviced laundromat."

"I booked this property for my first trip to Tokyo. My family and I had an amazing stay at Tokyu Stay Shibuya Ebisu! The property is beautiful, and the Ebisu train station is only a two minute walk away. This is great since it is a part of the Yamanote line. There is an alley around the corner containing so many restaurants, bars, and even a FamilyMart. We arrived early morning the first day, and the staff were more than willing to store our luggage until it was time to check-in. When we did check-in, they were kind enough to already have our luggage waiting for us in our room. Our room came with a washer/dryer, dining area and kitchenette. They provide pajamas and slippers. They do provide laundry detergent, but I found that it might be easier to buy some laundry materials at the general store next door. The shower room was adorned with Refa products (if you know, you know.) In the lobby, there is an amenities area that is free for the guests to grab. They even left complimentary vanilla ice cream in our refrigerator that could be paired with their local beer if you were to take it down to the bar for free. The kitchenette in the room was so handy because my family and I would often grab snacks from the nearby convenience stores. I would definitely stay here again. My family was super happy with booking with Tokyu Stay."

"Yes very fresh."