Search Chalets in Itchen Stoke and Ovington

"Chose the mini suite with kitchen, not really intending to use the kitchen but just wanted to warm some milk before bed. BUT no the kitchens are non functioning the hob and ovens are disabled for customers SAFETY !!!! As an OAP clearly I am not experienced enough to use a hob or oven. Why sell a room with a kitchen and add a premium to the price and then disable all the appliances? There is a desk - NO plug sockets anywhere nearby, no usb points anywhere in the room. Only plug socket not in the kitchen is covered by the sliding door to the bathroom! Good luck if you need plug in a hair dryer or straighteners. The complimentary gin in the room will barely make one drink certainly not two. Room was clean and looked good but badly designed for any practical purposes. If you need to call the hotel for any reservations ignore all the options on the phone system as they will will be permently engaged or just not answered at all. Opt for reception as they are the only ones that will answer."

"Slight problem with the toaster. But staff very helpful "

"Breakfast was not great"

"Great value for money and friendly helpful staff would recommend"

"All good and as described "

"Very satisfied "

"Great hotel in a great location with very professional and helpful staff"

"Had arranged for the hotel to have a taxi for us in the morning. Was waiting for taxi 1/2 hour past the time pickup was arranged. Spoke to taxi service and found out no reservation was made for us. Hotel dropped the ball big time. Not happy at all."

"Lovely hotel in the new forest. Close proximity to walks. restaurants and cafes. Love breakfast in the morning. Helpful staff who were very accommodating of our two children. Thank you"