Search Hotels Near K-Arena Yokohama, Yokohama

"Bar and breakfast was excellent. Staff was superb. Main criticism was the layout of the hotel. Got lost more than once entering the hotel and locating correct elevator to the lobby. "

"The capsule itself was actually very comfortable. It had a socket & a usb outlet. I don't know if the fan worked because it would get a little warm in there. The staff was friendly & available at all hours. Breakfast was meh. A choice of 3 different breakfast sandwiches with cheese & very little ham. My only complaint is the layout. It would be more comfortable if you didn't have to leave the dorm to get to the bathrooms or lockers. That was a pain, trying to get ready in the morning & having to go back & forth. Sharing counter & mirror space with anywhere feom 5-15 ladies, you can't just bring all your belongings at once. But I would recommend it."

"The room was well kept but seems to be large banging noice when other rooms were cleaned."

"Convenient location near the JR station Breakfast good. Unused breakfast vouchers can be used to purchase other items sold in the restaurant. Pharmacy and convenient store just below the building Hot and cold water machines at each floor."

"Perfect location connoted to a mall and train station. Large spacious rooms. Very late strict 3pm check in. Toilet smelt terrible. "

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"Breakfast overall was wonderful. "

"Staff was helpful and wonderful!❤️"

"Excellent location!"