Search Hotels Near Karting Stella, Monsampolo del Tronto

"When we arrived for our 5-night stay, personal issues only allowed for a 3-night stay. While we clearly understood the hotel's cancellation policy, hotel personnel Nicholas indicated any penalty would be waived at check-out for which we were incredibly thankful, so we proceeded to make our alternate plans. Unfortunately, the night before check-out we were advised we would need to pay for all 5 nights. We contacted Expedia who reached out to the hotel, but the penalty could not be waived as was clearly indicated at check-in by hotel personnel Nicholas. While Nicholas might have not had the authority to waive the penalty, we believe San Benedetto del Tronto Smeraldo should have honored what was conveyed at check-in. This disappointment obviously stained our stay at Smeraldo, making it very difficult to recommend this hotel going forward."

"The staff was fantastic and our room was clean and spacious "

"."

"Lucia is such a caretaker, making breakfast and making sure we always had water and helping us with taxis when needed and overall just making our stay very easy and pleasant. Her palazzo is beautiful and made our stay feel very authentic."