Khách sạn Kita Karuizawa

"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...

"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...

"We loved it there. This town is about a 15 minute walk to Shu "

"Great location. Helpful staff. Clean and comfortable. A perfect stay. "

"服務認真，態度親切。"

"Clean, attentive staff, overall experience. Loved the private onsen!"

"駐車場が遠いのが難点ではありますが、それを無視できるくらい良い滞在でした。"

"とても暖かいサービスに感激でした！"

"歴史の風格の中で清潔感とスタッフの高いホスピタリティ、モチベーションを感じた。また言うまでも無く、ロケーションは旧軽井沢銀座沿いの最高な立地条件で、共同の浴場も大変良かった。"

"スタッフの方が親切でした。 朝食も⭕️"

"Room and staff were wonderful as were the on site public and private indoor and outdoor baths."

"スタッフが親切でした。"

"重要文化財であるお寺で坐禅体験を無料でできます。"

" 居抜きとは思いますが部屋もかなり広いです。 一階は子供向けホテルでおもちゃがたくさん。二階より上が普通のホテルのようです。伊香保地区としてはかなりリーズナブルな価格で、伊香保温泉地域で温泉に入ってここで泊まると満足感も高いと思います。 スタッフの方と細かい気配りがされていて応援したくなります。 おもちゃ博物館も近く、おすすめです。"