6/10 - Được
Ivan
Đi cùng bạn đồng hành
04/03/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
First impression are everything. We had arranged a pickup when we arrived that did not transpire so we managed to find our way across to the east side of the island to the resort. When we arrived I was expecting the resort to be on the beach. It is not and with the tide out it did not present a welcome view. The sewer smell was very strong at that particular time. We found the resort was average and not the luxury property we were expecting from the description and reviews. There was really no view from our deck. Over the suites you could see the mountain tops but no ocean views. The room was just average with a very big bed that we found comfortable. The shower was good. We did not use the extra large bathtub.
The pool area does not have sufficient seating for the number of guests and the lounge chairs are very dirty. Some of the guests would place their towels on the lounge chairs and then leave the area for extended periods. Other guests would arrive and not have a lounge chair to sit on because someone was reserving a chair with a towel. It was brought the the desk staff attention and I suggest they implement a policy when you left the pool area you had to take your stuff with you. They did not address the issue and the next day I witnessed two guests yelling at each other over the chairs almost getting in a fist fight. This was regular.The hotel is marketed as a luxury hotel but doesn"t offer luxury especially for the price they are charging.
Ivan
Lưu trú 6 đêm vào Tháng 2, 2026
