Tìm Nhà phố tại Kuessnacht

"Positief: Leuk hotel, voor kinderen. Ontbijt is prima, vriendelijk personeel en goede parkeergelegenheid. Negatief: geen airco, hierdoor was het in onze kamer 30 graden. Niet te doen met slapen. Geen koelkast of waterkoker of koffie apparaat op onze kamer. Vooral de hitte in het hotel was voor ons een reden om nooit meer in de zomer daar naar toe te gaan. Ze boden wel ventilatoren en flessen water aan maar dit gaf met 30 graden geen verschil."

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"No A/C and it was too warm. So many steps getting to the hotel. Given a view of the street - not what I booked. Front desk isn't staffed after about 11 pm. Fire dept pounded on our door down at 11:30pm because of the steam from our shower, cold water tap didn't work, and hot water was scalding hot. There was no audible alarm, and no peep hole on door to see who was pounding on the door. Thought it was a prowler trying to get us to open the door. Would not stay there."

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"I didn't realize this place is not staffed, so that was our only issue when arriving at 10am after an overnight flight with no place to store luggage. A really helpful guy at the plant store next door told us there would be a code to let us in, etc., but with no one to talk to and no way to call due to our limited data plan, it took us awhile to figure it out. If you need to store luggage, there's a luggage storage place inside a jewelry store just a few min walk away (look up Radical Storage)...

"We were warmly welcomed by Sophia who was excellent in handling our check-in. We checked in bit late but nevertheless she was very helpful in giving us our keys very fast and guiding us to our room. We spent a very nice evening at their bar, ordered some food and then went to sleep. The room was excellent and is very spacious and the bathroom was very clean. We got up in the morning and went for a walk around the property and were amazed to discover a great wooden bridge right behind the...

"Good location near hardbrucke station, clean well-equipped room and good service."

"We had a nice stay at Château Gütsch. The highlight of the hotel is undoubtedly the spectacular view from the terrace, which overlooks Lucerne, the lake and the surrounding mountains. It’s the main reason to stay here and it’s truly breathtaking, especially in the evening. Our room was comfortable, and the air conditioning worked perfectly, which was much appreciated during the hot weather. The breakfast was also very good, with a nice selection. One of the hotel’s biggest advantages is its...

"Excellent breakfast and views. Charming area. Very popular. Parking was convenient. I stopped for a work trip but would go again for personal"

"面湖房可以看到琉森湖和皮拉圖斯山的景色～ 飯店人員很親切"