"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "
"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "
"Staff was polite, helpful and friendly. Room was well equipped, very clean and everything was in good working order. Excellent breakfast, perfect location. Our only difficulty was with parking. There is no parking nearby."
"Staff was polite, helpful and friendly. Room was well equipped, very clean and everything was in good working order. Excellent breakfast, perfect location. Our only difficulty was with parking. There is no parking nearby."
"Parfait bien situé, bonne literie, chambre propre, chargeur de téléphone (contact) super !
Excellent poo petit dejeuner, personnel agréable et sympathique. "
"Parfait bien situé, bonne literie, chambre propre, chargeur de téléphone (contact) super !
Excellent poo petit dejeuner, personnel agréable et sympathique. "
"Chambre spacieuse, lit confortable. Les sanitaires partagés sont à l'extérieur du bâtiment principal, sur le côté du jardin, fonctionnels, et le WC est séparé du coin douche.
Accueil sympathique et tout le nécessaire pour préparer un repas est à disposition. Quartier calme. Nous n'avons pas regretté notre choix."
"Chambre spacieuse, lit confortable. Les sanitaires partagés sont à l'extérieur du bâtiment principal, sur le côté du jardin, fonctionnels, et le WC est séparé du coin douche.
Accueil sympathique et tout le nécessaire pour préparer un repas est à disposition. Quartier calme. Nous n'avons pas regretté notre choix."
"Member of Staff who checked us in was a little surly. Didn’t make us feel particularly welcome.
The younger member of Staff who checked us out was very friendly, thanked us for our stay etc. "
"Member of Staff who checked us in was a little surly. Didn’t make us feel particularly welcome.
The younger member of Staff who checked us out was very friendly, thanked us for our stay etc. "
"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to.
We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
"
"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to.
We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
"
"The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great.
There was only 2 things that let it down, the Mediterranean restaurant and the bar.
The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink.
On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel.
This doesn't take it away that the hotel...
"The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great.
There was only 2 things that let it down, the Mediterranean restaurant and the bar.
The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink.
On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel.
This doesn't take it away that the hotel...
"Gute Lage und es war so als wäre man bei Freunden untergebracht. Super nettes Personal.
Tipp: bessere Pfannen und die Basis Essig, Öl, Salz und Pfeffer sollten vorhanden sein. Ich habe alles dagelassen. Aber vielleicht nehmen die Gäste diese wieder mit…
Ansonsten ist das Hotel für uns wunderbar gewesen. Freu mich schon auf das nächste Mal :-)"
"Gute Lage und es war so als wäre man bei Freunden untergebracht. Super nettes Personal.
Tipp: bessere Pfannen und die Basis Essig, Öl, Salz und Pfeffer sollten vorhanden sein. Ich habe alles dagelassen. Aber vielleicht nehmen die Gäste diese wieder mit…
Ansonsten ist das Hotel für uns wunderbar gewesen. Freu mich schon auf das nächste Mal :-)"