Search Hotels in Las Palmas, Puerto Vallarta

"The pools were great for the adults and the kids. The different activities were great. The staff were very friendly and helpful."

"Beautiful property nestled in the jungle with calm and zen vibes. The place is constantly being kept up so it is immaculate. Staff is wonderful and friendly. Lots of walking if that's what you want (10-14k steps in my case), but there are always golf carts ready to take you where you need to go. Food truck was really nice. Only improvement would be to the restaurant options, Salt & Thyme (international/Italian buffet) was a hit with my picky eater but it was only open the last 2 days of our 7 days there. Lastly would be lovely to have a kids corner in the gym so single parents can get a workout in. Overall we had a wonderful stay, I would recommend and would book again in a heartbeat. "

"The construction is annoying the nioise"

"The breakfast in the morning was nice to have. Would have loved a little more variety with the hot menu items. The staff were generally great but one or two were a little aggressive when we didn’t understand what the expectations were. Like not being served coffee after having been seated for a while so we thought we could serve ourselves just like with the food. Also, not very clear what could be ordered (we saw a lot of tables getting bacon and bottled waters only to find out that those were extra)."

"Beautiful resort on an even better beach! Loved being able to walk steps to the beach and feel comfortable swimming in the nice clean and cool ocean. Take a little walk on the beach, head to the left and the very last massage spot (by the arch walkway) is a must! Puerto Vallarta is a lovely place with wonderful people. Nothing to fear at all!! "

"Safety was never a concern, the staff worked very hard to ensure we felt at home. The property is beautiful at every glance! Cleanliness is a top priority and it shows! One thing is for sure RIU has set the bar in terms of what a resort is & should be:) My family is looking forward to another RIU adventure! "

"This resort far exceeded my expectations! I have stayed at higher “starred” resorts which came nowhere near this property in terms of overall experience… the property is extremely clean, resort staff are fun & welcoming, and food is good. The pools are on the smaller side but you are right on the beautifully kept beach. I can’t say enough about how clean, well-maintained & safe this hotel feels!! Bravo to the amazing staff who help you have a wonderful stay… as a picky traveller this was the easiest five starts I have given!"

"en general., todo el servicio fue de primer nivel.. en los restaurantes toda la comida esta muuyyyyy rica.!!! la experiencia en general estuvo muy bien..!!!"

"Well, I’ll start with the pros. The hotel and staff are great. Now, I’m assuming they must have paid for any reviews that say the food is 5 stars. First thing I tried: The outdoor “tiki taco” serves stale chips and shriveled-up hot dogs and something resembling a taco tasted so bad everything out there the cheese stuff for the nachos tasted like bargain brand artificial gross I figured that the steak restaurant would be good; you needed to come early and wait in line, so it has to be yummy, I thought. Wrong; they started it off with some stale bread in a cast iron dish. Tasted like Wonderbread that was left open for a few days. The steak and shriveled-up French fries were so disappointing; both of our steaks were overcooked and tough. I thought, “OK, maybe they can only do Mexican food well,” so when we woke up, we tried the breakfast buffet. Kinda like a hometown buffet but with worse food. The worst part was the Mexican food; I’m from Arizona and love Mexican food, and this was just “glop.” They don’t even have tortillas; that’s not a joke; seriously, they don’t have tortillas at the buffet. There is nowhere else to eat close to the hotel, so you are stuck with it unless you Uber to town. No hot tub. Also, they have a separate bar and areas for people who pay for the elite club. I’m glad I didn’t pay for it because it’s all the same food. The pizza in the buffet is the same as the busted Italian restaurant. The hotel is beautiful, but the food is so bad. "