2/10 - Tồi
Elizabeth
Đi cùng bạn đồng hành
10/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The first room we were given was extremely underwhelming and nowhere near the expectations set by the website listing.
The furnace in the supposedly “updated” room was incredibly loud—like someone banging on the door—and ran throughout the night, repeatedly waking me. The room also smelled terrible despite being designated non-smoking. No actual bathroom door here.
The next morning, I went downstairs to request a different room. The interim manager on duty took my concerns personally and came across as rude rather than helpful. She didn’t acknowledge or apologize when I mentioned that we waited an hour and a half the night before for blankets and pillows that never arrived.
She eventually had another employee show us a room across the way, advertised as one of the newer suites. While the size was acceptable and it had an actual bathroom door, the room we were assigned was filthy—there was bodily fluid on the carpet and the main chair, a used tissue in the shower, and the overall cleanliness was unacceptable.
Frustrated, I returned to the front desk and asked for the best available room. Upcharge was almost $300 more-crazy. The third room was a completely different experience: truly updated, clean, and clearly better maintained—though much larger and more expensive than we needed. Unfortunately, even this room had a couch with visible bodily fluids, and the thermostat did not function, leaving the room uncomfortably warm (thankfully it was only about 70 degrees outside).
Elizabeth
Lưu trú 3 đêm vào Tháng 2, 2026
