Khách sạn Lightwater

"Very convenient for overnight stays at Heathrow. There is a nice pub a 5 minute walk away."

"Clean room"

"Room was good. The Netflix/Prime Video wasn’t working. Went to front desk and they said they would send someone up. 1.5 hours later nobody arrived. Went back down and they said they have had issue before. Said they would bring me an hdmi cable to my room. Never received. Fire alarm went off at 645 in the morning. Took a couple minutes for them to turn off and no fire in the building."

"Only a very short stay but very comfortable and a beautiful building"

"Lovely stay. Very quirky room and bed was really comfortable, staff lovely!"

"Great room Lots of eating options next door Will be staying again when visiting the area"

"A very nice hotel with versatile spa facilities, good restaurant in splendid Ascot area"

"Our visit was very good. We made a room with a veranda and looked over a beautiful lawn. All the staff were polite and helpful. I would highly recommend it."

"Beautiful 1-night stay at the hotel. Very prompt check-in. Made use of the swimming pool facilities. Our room was very nice and recently refurbished. Staff were very pleasant and helpful. Excellent breakfast. We will defo stay again. First class."

"We spent the weekend here and had a lovely stay. The staff were incredibly friendly and welcoming, and the hotel felt clean and comfortable. Easy to find and park. The spa was a really spacious, relaxing, and well maintained. The only minor downside was the view from our room, although that’s not really something the hotel can control. We were also a little disappointed that the spa appeared to close an hour earlier than expected on the Saturday evening. It’s possible I may have misunderstood...

"Our room was excellent and the breakfast was perfect. Very comfy bed and all the facilities were very good."

"We got there after 8 and it took a while to find any staff to check us in."

"Good clean property"

"The airport shuttle service was helpful and convenient. The shuttle bus in the morning was very crowded and people have to stand. Overall hotel setting was OK. The air conditioning was very BAD. The room stayed at 24.5oC no matter how the temperature was adjusted in the panel. It felt very uncomfortable with air blowing in such warm June weather."

"Clean hotel. Friendly staff. Great amenities. Will definitely stay there again"

"The pub on site was lovely. I also enjoyed sitting on the patio and watching planes land and take off. My only negative would be the lack of elevator and carrying bags up and down flights of stairs"

"I liked the leisure complex which was obviously built more recently than the hotel. Lovely pool and steam room. The gardens were also lovely- you can sit out and have a drink- great when the weather is sunny.?handy for Aldershot and nearby army venues"

"The White House end of the hotel is lovely. Sadly we were in a different part where the rooms were tired and ultra basic. Our room stank of vomit, the mattress was very old and uncomfortable, we could feel the springs in the bed. We only had one towel and one toilet roll for two of us sharing a double room. The staff were kind but lacked an understanding of hospitality, in particular they were confused when serving dinner. Two meals came out wrong, then were corrected before being taken away,...

"The property was a period property with lots of character, it was clean and tidy with excellent staff who went above and beyond. We dined at the restaurant which was amazing!"

"My second visit in 2 months based on my first, very positive experience. Again I booked the dinner, bed and breakfast package for a similar value to a bed and breakfast stay elsewhere. I was given a room on the ground floor close to the dining area and rear entrance which suited me fine. Parking was easy and dinner was tremendous. I went for the same walk to Chawton. A great night's sleep was followed by a great breakfast and I left again very fulfilled with my accommodation experience."