"Amenities were really nice I enjoyed the sauna. Room was good. Manager had a terrible vibe and is not customer service oriented in any way.
The ladies were kind :) "
"Amenities were really nice I enjoyed the sauna. Room was good. Manager had a terrible vibe and is not customer service oriented in any way.
The ladies were kind :) "
"Wonderful help from reception when it became apparent that there was a mix-up with our booking. Problem resolved efficiently and without fuss. The hotel’s location is great and the separate living room/bedroom was perfect for our needs as we were traveling with our dog. We will plan on staying here again when we are back in the south Surrey/White Rock area."
"Wonderful help from reception when it became apparent that there was a mix-up with our booking. Problem resolved efficiently and without fuss. The hotel’s location is great and the separate living room/bedroom was perfect for our needs as we were traveling with our dog. We will plan on staying here again when we are back in the south Surrey/White Rock area."
"No the room was not spotless as the mirror was spotted - you could see the wipe marks.
The cleaning staff was very courteous.
Check in was very quick and robotic - the person in reception while informative did not smile and voiced her info very FAST and in low tones. She appeared angry but I did ask for her to repeat the info. For a senior with hearing issues this was difficult.
Upon meeting the reception person again the following day I advised her that my hearing was limited and she did...
"No the room was not spotless as the mirror was spotted - you could see the wipe marks.
The cleaning staff was very courteous.
Check in was very quick and robotic - the person in reception while informative did not smile and voiced her info very FAST and in low tones. She appeared angry but I did ask for her to repeat the info. For a senior with hearing issues this was difficult.
Upon meeting the reception person again the following day I advised her that my hearing was limited and she did...
"This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded...
"This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded...