Search Hotels in Marketview Heights, Rochester

"Terrible service... Terrible attitude... Front desk lady ( she didn't give me her name) super extra nasty. Manager name Angel is no help. I was kicked out of the hotel after staying there for 2 days and booking an extra shirt night because I came downstairs to sign the paperwork at 11:20 a.m. instead of 11:00 a.m. Never again. Most important thing is you need to see a chiropractor after sleeping on the mattress like they have. Stay away. "

"Perfect stay!! Breakfast was great! Staff was great and friendly! Definitely will be staying again!"

"Staff was very nice"

"Friendly staff"

"Great breakfast, liked that there was good coffee 24hrs. Room was spacious and clean. "

"Clean "

"Everything was great with the exception that there was so much construction going on in the lobby and front entrance that it was a bit chaotic during this time."

"Nicely located to all things Rochester!"

"I booked this hotel because it’s located in the Greece area, and I expected it to be a decent place to stay. Unfortunately, my experience was disappointing from the moment I arrived. There were random people standing outside the property smoking weed. While I understand that it’s legal, it doesn’t create a good first impression when you’re pulling up to check in. It made the environment feel unwelcoming and poorly managed. The condition of the property also raised concerns. The garbage area in the back looked like it hadn’t been maintained in weeks, with trash scattered all over. It gave the impression that basic upkeep isn’t a priority. At check-in, I was surprised to be charged an additional utilities fee. I understand that costs like RG&E have gone up, but passing that expense directly onto guests without clear communication beforehand felt unreasonable. Safety was another issue. The emergency exit stairwells were not properly lit, which is a serious concern in case of an emergency. The room itself wasn’t the cleanest, but we made do. However, someone was smoking cigarettes throughout the night, and the smell gave me a headache and made it hard to rest. Overall, this was not a good experience, and I would not recommend this property."