Khách sạn Công viên Melchet và Plaitford

"Nice place but starting to get a bit tired looking in places"

"Room was good, needs a little updating as the bathroom floor had dark patches."

"Rooms were nice and clean, check in swift and staff friendly. Had the worst nights sleep of my life though. Had to move rooms at 12am as couldn’t get to sleep in my first room due to a constant drone sound from a pump in the building. Reception staff moved me immediately. Finally settled down in the new room only for the fire alarm to go off at 2am. I’m sure my experience would’ve been fine had it not been for those problems"

"Friendly staff. Excellent food offering. Good location. A shame about my shower control falling apart and an extractor unit that looked as though it had seen better days. In the heat, the air conditioning in the room was excellent and very welcome. It would have been nice if it had operated throughout the hotel. I will be happy to stay there again"

"The Stones Hotel provided a nice stay for us. Clean, quiet & friendly. They are right on the bus line to go into Salisbury, which was a very nice town. We would love to come back!"

"Fantastic place let down somewhat by breakfast. Lackluster buffet crammed in so tightly on the table that it is a nightmare for people with food allergies. Cooked to order meals lukewarm. I have to say dinner the night before was amazing and the room was excellent."

"Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships."

"It was a very mixed stay, although overall it was positive. The first room we were given was very dirty. The walls in particular were yellow and marked, including hand prints on the walls and mould on the curtains (pictured attached). The room was very hot and the window didn't open - no air conditioning either. It was quite small and cramped. Premier inn would have been a lot better. Having raised concerns to the receptionist we were given a much cleaner room. The swimming pool and spa were...

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Staff were so helpful and friendly"

"Twas near the cruise port and staff was extra helpfull"

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"I arrived with my 8 year old for a 2 night stay during a very hot heatwave. Upon checking in I proceeded to attempt to use the little elevator which got stuck between floors with me inside so I went back down and carried my heavy suitcase up the stairs. I immediately noticed how stifling hot the room was and saw the thermostat had a spanner symbol on. I had to call down 2x to get assistance which came in the form of a small fan. We booked a reservation to eat downstairs at the restaurant and...

"Breakfast was good. A reasonable choice of cereals, juices, cold buffet and cooked options. Carpets were tired and seen better decades. TV balanced on old piece of furniture. Bolt it to the wall. Make the room bigger by getting rid of the unnecessary cabinet. 3 chairs in the room. But only a 2 person room. Clutter. Wardrobe to short to hang up a full length dress without it touching the dusty bottom. Denise the receptionist helped us change room from our first night sleeping in a ground floor...

"The breakfast is excellent. Staff is super helpful."

"Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future."

"A great place to stay. Good restaurant. Since there was a wedding party there at the same time, it was quicker to walk down the street to the pub instead of using the bar as there was only one barman serving lots of people."

"Michael at the front desk was warm and very helpful"

"Liked everything!"

"The hotel is outdated and in need of renovation, particularly the guest rooms. The location was inconvenient and not close to the places we wanted to visit. The front desk staff were not particularly welcoming or friendly, which made the overall experience less enjoyable. However, the restaurant staff were excellent—friendly, attentive, and professional. The food was also very good and was one of the highlights of our stay. Unfortunately, due to the condition of the hotel, the location, and...