Khách sạn Middleton

"Even for 2 starts hotel is very bad"

"Room was hot and tv had limited signal"

"The building works currently taking place in the hotel destroyed the experience as was woken up in the early hours of the morning to banging and drilling. No advance warning was given to guests which I thought was incredibly frustrating."

"Room was clean and comfortable. Staff were friendly and helpful"

"It is beautiful!"

"Little run down but the golf course is gorgeous"

"Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport."

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

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"I always love visiting The Copthorne Hotel. The location is beautiful and the staff are helpful. The beds are very comfortable"

"Excellent hotel spotlessly clean, beds & pillows very comfortable"

"Perfect for visiting the uni"

"Really great experience. Prime location. Cleanliness 10/10 breakfast was really good! My family and I enjoyed our stay thank you"

"Great location and the restaurant was excellent, however no privacy curtains in room and the room lacked air con. Bathroom needs a refresh. Paying £6 a day on top of the room charge, which isn't cheap, creates a bad feeling about the place. Also this process of biding for an upgrade, just to get a decent room, is unpleasant. Just tell me the price!!"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Basic but clean room good free parking friendly good breakfast "

"The room was big and the bed comfy, with the staff friendly, however having just reopened it is in need of some work. One wall mounted socket (head height) for a TV coffee machine and a kettle, with the kettle cord not reaching the plug was not good. The amenities were lacking in the shower, and there was rust on the frame holding the wash hand basin in the bathroom. All of which was disappointing. Also £20 for breakfast was a bit steep!"

"The high handed attitude about not servicing the room daily as they are a sustainability hotel. That shouldn’t mean dirty cups not removed and replaced with clean ones or empty refreshments tray. I did not expect to have to have any such conversation. My bed was not made, but I can live with it. Dirty crockery left outside rooms in the corridor. Staff were friendly and helpful but not necessarily properly trained."

"My husband booked a room in the house for our stay, as I was going to see Take That in Coventry. Google maps takes you to the property using the postcode (our car's sat nav didn't). In the house, there are 10 rooms all with their own shower room. The bed was comfortable, and the bedding was clean. The floor was very creaky and uneven and overall not horizontal, although it didn't really bother us. The shower doors were ok when they were shut, but one wasn't held in the lower track and needed...