Search Hotels Near Miniature House Indonesia, Batam

"Expensive htl. Lift was slow. Bfast always can’t find seat. Parking lack of space"

"Room are very tidy and spacious. Good Breakfast line up. Check in and check out is very smooth"

"The staff is amazing, although the numbering of room seems confusing but the cafe waiter is patient enough to bring me to the right room despite it's not even his job - this is going beyond his duties and he didn't demanded any tips but he deserved one"

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time around. Will definitely recommend travellers to visit this hotel, excellent experience in Batam. "

"Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are helpful, pleasant and quick with the service, especially Ms Moly who is always so charming with her lovely smile as well as 2 others male staff (unfortunately didn't get their names), they too should be well recommended for their wonderful service in the breakfast room. Breakfast is very basic and their replenishment is not automatically which you had to check with the staff and only then it'll be replenish. Overall, it's pleasant experience staying with Ayola and hopefully to see more improvement around the property. "

"Nice place for a quick getaway"

"The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes."

"Wifi was not stable and signal kept dropping. Frustrating and took time to reply to my emails. Room was quite dated and please do not believe the pictures on the website. The toilet tiles were stained and heavy black build up between the grouting. I choose a non smoking room, but clearly there were other rooms smoking on the same floor. Better hotel rooms in the city at that price point. "

"overall the room, staff and cleanliness are awesome. breakfast can do better. "