Khách sạn Monterey

"Clean, room was comfortable. Breakfast was dreadful."

"Breakfast included is very good. We stayed in the original brick building which needs improvement."

"The location was convenient to so much of what makes the Berkshires special. We were minutes from Tanglewood, under an hour to Bash Bish Falls & MASS MOCA amongst other places to visit. The staff was efficient and very friendly. Our ice maker wasn't working & maintenance came within minutes to replace it. The units were spacious and clean but dated with some worn out features. Some of the soft goods could use replacing (pillows), upholstery on couches was torn in places and paint was peeling on...

"Great breakfast, comfortable beds, and a quiet but close downtown location. We would stay here again!"

"All dirty. The bed sheet even was with blood spots."

"My stay was great. There were a couple of problems with my room which were quickly fixed. Steve who is one of the front desk clerks is wonderful. He went above and beyond. Breakfast was wonderful. Coffee just needs to be a little stronger..."

"Clean, good for solo traveler not so much for a family."

"A comfortable, lovely stay in a picturesque part of rural Connecticut. They served a delicious breakfast in a beautifully appointed dining room in the historic main house. A thoroughly delightful experience."

"Honestly, this place should close for renovations. It's a mess. • 1 working elevator for a 12-floor hotel. The elevator is used by staff (and their equipment) and guests. Elevator wait times were 10+ minutes. Watched a delivery guy? guest? employee? get on the elevator with a large e-bike. Plus side - the guests developed a friends-in-the-foxhole-like camaraderie while dealing with the elevator • The parking lot is unusable for the disabled, or anyone who might have rolling luggage. • Truly -...

"The hotel is thoughtfully designed. Modern touches still maintaining a nostalgic vibe. It is comfortable and lovely. The location is beautiful and quiet. I look forward to going back"

"Lovely newly renovated property on a pond with access to SUPs, kayaks, etc. easy drive to tanglewood. Smallish room/bathroom but perfect for our girls weekend stay. Keurig and fridge in room were a welcome bonus!"

"I usually stay here and yes staff are nice and rooms are decent but I’ve seen a decline in amenities. Maybe the expense of things - bathrobe in room, water and snacks were what I was used to seeing .in the room."

"We enjoyed our visit to the Inn. It was close to all the events, Tanglewood, and destinations, hiking and waterfall, we wanted to explore."

"Had a wonderful 4 night stay at the Black Swan Inn. Location was great - close to Lenox and on a beautiful lake - I recommend booking a lakeside room."

"Great location! walk downtown shops and restaurants . Could walk a mile to tanglewood if feeling brave. I did not but others staying at hotel did to avoid concert traffic. The inn keeper seemed a bit overwhelmed and perhaps not enough staff to turn over the inn for arriving guests . He was in communication with me and trying his best. Bed was comfortable but nothing really stood out about the appearance of interior. Looks like they are trying to improve and grow the inn with an addition of a...

"Its good for a motel. Its clean and the staff were polite."

"Staff"

"It’s an exceptional place in every aspect. "