Search Hotels Near Museum of Hartlepool, Hartlepool

"Breakfast very standard self service. Bar didn’t open in the morning as advertised "

"Breakfast and dinner offers are very good. Staff are always helpful and friendly. Basic room which suited my needs and importantly was clean."

"The room was clean, the street outside was noisy into the early hours with people on a night out. Breakfast was good and plentiful. The staff were all pleasant, and friendly. There did appear to be very few staff for such a large hotel. On arrival there was no reception staff at 4pm, telephoning did eventually allow us to be let in. The bar was depleted of pretty much everything we asked for, beer, mixers etc were all unavailable. The hotel has a restaurant in the basement, and unfortunately strong cooking smells were evident. Whilst the hotel has obviously undergone extensive renovations, on-going maintenance appears to be lacking. The shower control had become detached, the hot tap on the baisin was loose, signs of damp/previous leaks were noticeable in a number of areas. The car park adjacent to the hotel is not in fact the designated car park. There are a few spaces opposite at the front of the job centre, we were advised if full, there was alternative parking nearby."

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "

"Staff were amazing night staff was amazing "

"Didn't see any staff during the 4 night stay.The car park is very small so definitely first come first served, I didn't get to park there at all during my stay. There is free parking across the road between 6pm and 8am. It doesn’t have a hotel feel at all, more of a house share . "

"Found this place on Hotels.com and really enjoyed our stay."

"Had to leave and book somewhere else. Room was cold, no heating, dirty, smelly. No hotel staff and didnt even get a key to the room. I am now chasing a refund. Do NOT stay at this hotel. "