Khách sạn New Hartford

"Microwave was not working Lots of people were partying and smashing doors during the night, not soundproof!!! Terrible night Great AC Breakfast was ok, I love the waffle Coffee is horrible Cleaning of the tables was made in front of me and she did not use any cleaning products, juste the same wet shrug used all over the place. Probably spreading more germs than cleaning Very big parking Quiet spot"

"Wonderful room and location. The breakfast was very nice and had a lot of variety."

"Stay was excellent. Staff were welcoming and helpful. Hotel building is new, spacious and having good interior. Surrounding nature adds beauty."

"The staff were very friendly and helpful. The room was spacious and clean"

"Our room was somewhat updated, but the bathroom mirror needed to be replaced. When our room was cleaned the garbage pails were not emptied."

"There was a large convention staying on the property and I couldn’t hear a sound from inside the room. The staff was so helpful and friendly, I would definitely stay again! Everything was clean and bright, there was an iron, refrigerator, the pillows were sooo comfortable. I was able to park right outside the room, there were veni g machines and ice nearby. I didn’t get a chance to enjoy the breakfast but it sounded good—maybe next time!"

"Clean, spacious, pub-style restaurant in the hotel, lots of parking for cars/trucks with trailers"

"Clean and helpful staff"

"They are so sweet and the food was amazing!"

"."

"The room was clean, shower, staff, all very good. Unfortunately the whole building needs to get knocked down, and redone. Very old building."

"I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!"

"It was fine, We were disappointed that there was no breakfast as advertised. Wouldn’t go back."

"Clean property ideal location for food and the highway. Staff was very friendly."

"The hotel is situated in a good location. There is a few restaurants within walking distance. The beds are comfortable and the staff is very helpful. My only complain is that there is no free coffee in the lobby. It is nice that they have it in the room but if the housekeeping doesn't clean your room you have to refill on the coffee or cups. Thank for the two bottles of water in the room."

"I liked every thing possible, location to academy, nice staff, great coffee, clean pool and gym and so on…"

"Everything was excellent and only exceeded by the friendliness and helpfulness of the entire staff. Very pleasant stay and will definitely be back soon."

"Breakfast closes before 10 they come in to tell you they are closing it"

"The property was great for what I needed it for: a cheap place close to the Herkimer Diamond Mine (about 10 minutes). It is dated, but you expect that with the price. The worst part was the AC did not work super great, although not bad enough to tell someone. It was very clean, and staff was friendly, although they did seem annoyed with how late we showed. Love the little kitchen nook but wish it had a coffee maker."