Khách sạn New Washoe City

"The first person we met when we got out of the car was extremely helpful. Very nice and helped set our mood for our stay. Excellent. Property was very nice and clean."

"The beds are comfortably amazing"

"Expected a relaxing vacation, but unfortunately, my stay was filled with repeated issues. At check-in, I authorized the other two adults in my room to charge purchases to the room, but throughout our stay they were repeatedly told they weren't authorized, which was frustrating and embarrassing. When I entered my room, I immediately found a dirty pillowcase with what appeared to be makeup or dirt on it. I called right away, but no one came. I reported it again the next morning, along with a...

"Nice, big, clean and quiet room. Check-in was efficient and pleasant. Very nice one night stay."

"Great place. Everyone was extremely friendly. Food was amazing, great value"

"It’s not excellent but good"

"Great place to stay every yime"

"We had a very nice stay. The room was nice, clean and comfortable. Plenty of parking. We came up to visit friends who live in the area. We visited Lake Tahoe, just a half hour away, one day. And did some local shopping and toured Genoa the following day. Before we headed home my wife stopped in the Casino and even paid for the trip. Thank you Carson Valley Inn, we had a wonderful time!"

"TV remote wasn’t working. The other room TV is broken and bathroom door can’t locked"

"we did not like the poor lighting in the room .the staff was very helpful"

"It was clean with a refrigerator and a microwave."

"Honestly I don’t usually leaves reviews but this one got me. First room the bed was itchy, no service wasn’t very clean. I asked to switch, first thing I do is inspect it and find rapers in the ground. Third room is best it’s gonna get… until I’m about to sleep and a spider craws out under my pillow. I stayed for a week and my room didn’t get cleaned until I asked. Honestly I would never stay here again, yes the prices are good but at what expense. One positive thing I’ll say is the staff is...

"Great price and stay was as expected"

"Friendly staff very nice guy upfront and the room was very nice for the price"

"This is the condensed version~ The first room we were in #215 was dirty. The desk clerk moved us to #323 which was even dirtier. It was a long drawn out process that was exhausting. Next day complained to front desk. They toured #215 with me and sàw photos of other room. They agreed it was unacceptable. Clerk assured me she forwarded my complaint to the manager. The maintenance man wrote down managers email for me. I sent her an email and it came back as undeliverable. This was one of the most...

"AC in the room did not work. Wasn’t given anything but sorry we will look into it. Slept terrible it was so hot in our room. Definitely won’t stay again."

"all good"

"They only had one luggage cart and there was no microwave in the room. The room was very spacious and clean. no breakfast like many other hotels."

"We loved the hot tub!"