Khách sạn Neyagawa

"駐車場の案内が非常に丁寧でした。その他も素晴らしい対応でした。"

"Check-in process could have been better. I arrived prior to the 3:00pm and was patiently waiting in the lobby for the check-in window to open up (as instructed by the staff). Although, the staff f knew that I was waiting, the began to check in other patrons prior to the 3:00pm start."

"One of the worst hotel I ever stayed"

"椅子に座りたかった。"

"夕方になるとお風呂は少し混み合います。 朝食は期待が大きすぎたせいで普通でしたが景色は綺麗でした。ユニバまで歩くと結構距離がありました。"

"Muy amables"

"Amazing room and customer service "

"The staff was excellent, friendly and helpful especially when shipping luggage. Rooms were clean and modern. Coffee for 100 yen was somewhat petty. Most hotels offer free coffee."

"Excellent location, rooms good, staff assisted in change of room without issue."

"The staff treated me very well and the accommodations were great!"

"Gut gelegenes Hotel mit ausreichend großen Zimmern und nötigen Komfort für eine Städtereise. Der Eingangsbereich und das Hotel sind wirklich sehr hochwertig. Es handelt sich hierbei um ein geschäftlich sehr stark genutztes Hotel, daher ist das Personal leider nicht ganz so freundlich wie man es sonst kennt. Das Restaurant und der Ausblick aus dem Zimmer sind fantastisch!"

"Great location, not too far from the Dotonburi and the other major tourist attractions. Room was clean and spacious, had space to open 2 large suitcases."

"Amazing! Great location, executive floor room and lounge entry was brilliant. Friendly professional staff and good breakfast "

"Good location "

"Amazing little hotel. Excellent location and the spa was nice too. Easy check in and great staff"

"Traveled with families. We booked 3 rooms. Pros- rooms are bigger than average rooms in Japan. Hotel located right across the street from Kyoto station. Cons- hotel needs a remodel. Check-in process was not very good. They have you check in at a kiosk and if it didn’t go through you’ll have to stand in line again for the lobby receptionist. Rooms are too out dated. Beds are not firm and comfy. Bed is hard like floors. There was a couple of blood stains on the inside of the shower curtain in our...

"部屋が空いていたようでグレードupしてくれましました。接遇がイマイチと思いましたが。日本は良い印象があるので。海外の2流と同レベル。"

"The hot springs spa was amazing and very useful. It had different options for you to soak in from very hot to not so hot. I loved the hot pool with the cold bar to rest your head on. It made the experience that much more exciting. Overall very good time there and will definitely come back."

"The room was clean, staff were very helful and assists readily any requests. Breakfast was excellent"