Search Hotels Near Niagara Falls Underground Railroad Heritage Center, Niagara Falls

"Very nice facility and helpful staff"

" Fantastic experience! Clean rooms, a prime location, and fair parking rates. The front desk team was professional and very welcoming. I’d definitely stay here again."

"Check in smooth, great area, great place and customer service, thank you"

"Better ventilation needed in casino smoking area."

"I stayed for three nights and left a tip, yet no one cleaned my room."

"Clean room"

"Hotel was clean, respectful I enjoyed it myself even though it was cold. I like the restaurant that was the first time I will be back when it’s warm thank you."

"I had a very good stay, the house was very clean except there was a lot of dust in the corners of the wall and ceilings but it’s not that big of a deal to me. Everything was functional."

"If I could. I would give it 3.5 stars. I gave this a 3.5 for a few reasons. Overall, it was decent. It’s a great location! The host was very communicative in the beginning. We were asked if we needed anything and we asked for three blankets and they kindly delivered. The house is old, circa 1910, and quaint in that regard. It’s been “remodeled” and is decent. The bathrooms are not shown in the pics for a reason. They are small (like, your knees will hit the opposite wall sitting and I’m 5’5”!) and the only shower/bath is upstairs. This house is not great for people with mobility difficulties. I gave it a 3.5 because I asked the host if we could extend our stay by 1 hour and gave the reasons. They did not bother to respond. At all. A no would’ve been better than wondering and caused us to scramble. They also did not answer a question I had before our stay. I asked about the bathroom situation- I had two 84 year old grandparents with us. I believe not answering that question was deliberate. Other cons: There was no dishwasher and there was a strange smell. They had timed air fresheners going off and it didn’t really help and was quite strong. Overall it was okay, but we would not stay there again. "