Khách sạn North Royalton

"The staff was great. Very friendly and knowledgeable. It was great when we were talking with our driver on the shuttle that they make sure to do teamwork. Loved hearing that. Makes it a successfully run hotel."

"Everything was great, clean room, great breakfast"

"I arrived very late and a wonderful woman named Eunice greeted me. I accidentally booked 2 doubles instead of a king. They were sold out and she managed to find me a king. She was very nice and did a wonderful job making my stay comfortable. The property is great, but the people that work there actually cared. I’m normally a Marriott guy, but this place has me looking at Hyatt again. Well done!"

"Staff was rude the first day but it got better."

"This is a budget motel and you get what you pay for. It allows you to keep your car there for $10 per night and transports you to and from airport. That makes up for a lot."

"👍"

"Great location"

"The property was immaculate, staff was tremendous, not only a free breakfast but free dinner as well. Very centrally located walking distance to many things, (we went to Rock n Roll hall of fame and Guardians game.). My next trip to Cleveland this will definitely be my first choice."

"Bottle of water not given ar checkin, oe nail clippings on room floor, no coffee pods, dirty water left in Keurig, empty conditioner bottle in shower, nearly empty TP roll with no spare, and complimentary coffee hidden inside the $18 per person breakfast buffet (not complimentary). Definitely the worst experience I've had at a Hilton. It was one thing after another that we had to deal with and a constant distraction from the reason for the trip."

"Clean room but needed another chair Liked the store in lobby to get a quick bite to eat"

"FIRST OFF, THEY GAVE ME THE WRONG ROOM. WHEN I ASKED THEM ABOUT IT, I GOT AN ATTITUDE FROM THE STAFF AND WHEN THEY ASKED IF I HAD A MARRIOTT ACCOUNT THAT THE COULD APPLY POINTS TO AN I SAID NO, I GOT AN EVEN BIGGER ATTITUDE. I AM VER Y UNHAPPY ABOUT THIS STAY. THE PLACE WAS VERY OUTDATED AND DIRTY. FOR $300 I EXPECTED BETTER."

"It was a little loud because there were multiple youth soccer teams staying for a tournament. But there’s not a lot the staff could have done about it."

"We were very pleased at our last minute choice of this hotel. Easy check in. Clean room and hotel. Nice pool. Staff was wonderful! Breakfast was just okay but sufficient. The hotel itself was just a bit "tired" but still very clean and maintained well. We'd definitely return."

"Very clean"

"Hotel conveniently located, clean, and relatively quiet. Debbie, front desk, was very helpful. Breakfasts were good."

"Check in was very smooth, room was clean, Breakfast was decent"

"Great"

"Staff was outstanding"

"I liked that the location is good, close to major highways, I80. 480, 71. Very easy to get to City from this hotel. Due to an event in the City it was overpriced, which was not nice."

"Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland"