Tìm Resort tại Tây Bắc Chicago

"This place is nice & clean, staff very friendly. My husband cut his foot on the carpet/ threshold into the bathroom, the carpet was pulled up and tack strip cut his foot, We had to put a bath towel down to cover it, let front desk know & asked for some kind of compensation, gave us free parking and that was pretty much it, I was dissatisfied w that, Not sure if we will Go back…"

"I didn’t like how front desk don’t speak. My only thing is the room had a urine smell and because it was 3 weddings i couldn’t switch rooms. The property was nice next to everything."

"Ice machine broken. My room was not cleaned. The desk chair had food on it. Crumbs by the bed. Spiders in the bathtub. I will never stay here again. We felt dirty after we showered because the rooms and property stink and are horribly maintained."

"Our entire weekend at Great Wolf Lodge in Gurnee was a complete cluster from beginning to end. For a place that charges resort-level prices, the amenities and service were seriously lacking. The pool water was cold, which immediately took away from the main reason we came. It also felt like every time we tried to do or purchase something, there was another problem. The bar didn’t even have soda, so I had to walk across the entire resort just to get drinks. Then I had to walk all the way back...