Khách sạn Tây Bắc Rochester

"Not as ads."

"The first room was a disaster. Housekeeping left window open trying to let the smell of piss and animal feces air out. We thought we smelled a odor. Closed the window came back later definitely was a odor. Housekeeping definitely didn't clean the room. Changed rooms at midnight after we came back from a comedy show, no issues after. "

"very clean"

"Room was really small. Sofa was dirty, had plenty of spots on it. Comforter had spots as well. "

"No big issues. "

"Yes"

"The rooms were decent but are not sound proof we were in a conjointing room and could hear everything from the people next door they we were not with"

"Beautiful property. Well appointed and charming "

"Curt staff, very poor hot water service Loud"

"Continental breakfast had almost no options. Broke ice machine on my floor."

"The room was clean and nice. There was no staff at the main desk everytime I went there. I saw one staff for my entire stay. No housekeeping services. There were cigarette butts all over the ground at the side door, like someone dumped the cigarette disposal and never cleaned it up. It was there for at least 24 hours. "

"The ladies at the front desk were very friendly. I heard a few planes but it wasn’t bothersome. I had a king bed room and it was very spacious and clean. "

"Walls were paper thin. Took was cramped. Noisy neighbors, could hear everything including pigeons cooing. Only one exta pillow available. What a dive! Lol"

"Only complaint is that the walls are not sound-insulated. You could every other guest! "

"Staff is very friendly. "

"Not used "

"Very nice, clean and great staff"

"It was great!"

"Small rooms, dated interior"

"N/A"