Khách sạn Tây Bắc Rochester

"I like these suites. They are spacious and thoughtfully stocked. They’re a nice change of pace from the usual hotel rooms and very comfortable, decently priced. Second time here on our travels. Good breakfast. Actually one of the best."

"Very clean great customer service liked the thank you bag breakfast delicious"

"Good"

"I could not reach the hotel and asked for cancellation. They refused. 250 dollars were so important to them."

"Clean, comfortable and breakfast was nicely done"

"I rarely leave negative reviews, but this stay was incredibly disappointing. At nearly $500 per night, I expected a clean, comfortable room and basic amenities. Instead, the shower barely drained, leaving me standing in water that reached my ankles after just a few minutes. That’s simply unacceptable for any hotel, let alone one charging premium rates. The room also didn’t have a safe, which is a standard feature at most hotels in this price range and made it inconvenient to securely store...

"The room was clean. The hallway smelled of stale cigarettes, weed and drugs. I did not know that as of Monday the property would be closed due to multiple code violations and other issues. This morning when trying to check out there was no one at the front desk and I had to reach in and put the key card in a container. Glad it was only one night.there was no shampoo only small bars of hand soap. Not worth the price."

"This was the worst hotel experience I have ever had in my life. We had to wait 4 hour for a room. No one knew what they were doing. And it was disgusting"

"Very clean room and the staff was very helpful"

"The hotel is very convenient to the airport walking distance. However, the shower was still dirty at the bottom.. there was a very nice lady who checked us in and very happy."

"Great breakfast. Convenient to local shops and restaurants."

"Bath room was too small for my wife and knee scooter to get into, front door did not lock."

"Staff was very friendly and efficient. Only one thing… carpet felt a little sticky, but may have been related to humidity lately. Just wore flip-flops, otherwise a nice place that I would come back to."

"Very cheap materials used to build, banged up and ill fitting doors, leaky plumbing, slippery shower flooring. Paper thin walls. Was there 3 nights and there was no maid service at any time, staff was almost non - existent. Breakfast area was way too small, food was cold. Beds were comfy, but that was the only good thing. Do not recommend."

"Not impressed with reception when we arrived. We checked in on-line before arrival, which did not save us any time at all in getting our room key. No friendly welcome by staff. Given an accessible room for some reason. It was not requested nor was it required. No closet, no mirror in room, only in the bathroom. Traffic noise and guests stomping around in room above ours made for very little sleep. Easy off and on to highway, so very convenient for overnight stop on road trip. Close to numerous...

"Convenient stay"

"Staff very good. Clean room comfortable beds. Good shuttle to airport "

"I think you need to be careful with a couple of things. 1 Pricing. Need to ensure that you're getting the idea cause sometimes price fluctuates and you could be paying a lot more. 2 Cleanliness is something that can improve in the hotel. We noticed the first one we were given, had a bad odour and then we had to switch to another room. Overall room service is average nothing extraordinary, but, just things to be mindful of."