Search Hotels Near Parsonage Down, Salisbury

"Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area"

"Our room was lovely and clean. The staff were all exceptionally helpful and pleasant. "

"Excellent location, great rooms, spa and breakfast v good "

"Amazing staff and always a pleasure to stay here ! "

"The spa was wonderful. The rooms are clean and the staff is very kind. I believe that they want to ensure you are comfortable. But, they are working with a property in need of maintenance. Our air conditioner worked the first night, but the next day we couldn't get the temperature below 24c/75f. After two attempts to fix it, they moved us to another room, where we discovered another guests gift wine, cupcake and greeting. Not a tragedy, but not assuring either. We got our new room pleasantly cool, though the thermostat never moved from 22c/72f. And it was definitely cooler than that. 2 out of 2 room temperature controls malfunctioning. A five star hotel to me, will get the details right. I didn't leave The Gainsborough with that impression, and it certainly wasn't the relaxing few days I had hoped for."

"Friendly staff, great location if travelling with luggage as hotel is directly across from train station and easy walk to Bath ruins and amazing Therma Spa. Amenities and dining all around. Accommodations were great! Great space comfortable beds, pillows and linens. Neat and clean. Great character in building. Amazing breakfast included as well. "

"We stayed at New Forest Lodge for a weekend trip to Paultons Park. Overall I'd say our trip was okay. There were definite areas of improvement and I wouldn't suggest booking if you're looking for luxury. That being said, the room was mostly comfortable and we had everything we needed. When you arrive, if you're situated in a room upstairs, I could see the carpet was very worn. It wasn't the best impression. The decor is quite dated and the TV is pretty small. The king bed was comfortable. The singles however were put up beds and were uneven and not terribly comfortable. There was carpet worn away at the bathroom threshold to the point the grippers were exposed which presents a hazard, expecially for young children. The radiator in the bathroom was also damaged and didnt look overly reassuring of its safety. The check in was using a keysafe as the reception wasnt manned. I did see some staff briefly both mornings of our stay. Its a shame they dont have more of a presence. The lodge met our needs for the purpose we booked it for, I just feel it would be much improved with some investment into refurbishment. "

"Friendly and helpful staff, lovely grounds. Rooms clean. "

"Fantastic staff gave a warm welcome and great service throughout our stay. Parking was very convenient and secure although was a tight space. Breakfast was excellent with a good choice."