This is by no means a 5 star hotel, rather a good 4 star. For those who are well travelled and used to 5 star hotels, you will be disappointed. Issues includes staff- no one to welcome you upon arrival, no one would transfer your luggage to your room. The receptionists are rude including the manager. Booked in as VIP guest, asked for an upgrade to the room, they offered no help and when I said I will pay for it the manager showed me the dirtiest most unpleasant room. We booked in for 5 night, we have checked out one day earlier that how we were unhappy about our stay.
The beach around the hotel is so dirty and not safe for guests. The only good thing are the staff at the breakfast were really nice and welcoming.