Khách sạn Picasent

"El hotel cuenta con un entorno encantador, muy tranquilo y con una vista realmente excepcional, ideal para descansar y desconectarse. No obstante, la calidad del servicio dista mucho de lo que cabría esperar para el nivel de precios que maneja el establecimiento. El personal parece carecer de la formación necesaria, tanto en la recepción como en el servicio en general, lo que se refleja en la atención al cliente y en los pequeños detalles que marcan la diferencia en un alojamiento de esta...

"Persona nada resolutivo, hasta para que tuviera gel en la habitacion tenia que llamar varias veces, no repetir y huir de este hotel"

"Nice location. Close to beach. Very clean and modern hotel with all the things you need. Lovely staff aswell."

"It was a Handycap room"

"Good staff and very clean"

"Tous"

"Nice clean and quiet"

"Pool"

"We were given two rooms, both in unacceptable condition. There was visible mould, water damage, warped flooring, and even a footprint on the wall. One room had a broken countertop, and both smelled damp and unhealthy. We spent 90 minutes trying to resolve this, but the manager never appeared, and reception refused to provide their name. We were told to “speak to Expedia” instead of fixing anything. For health and safety reasons, we had to decline the stay and leave immediately. I emailed a...

"Ottima posizione a due passi da tutto. C'è un bar interno, frigorifero, microonde e un area per lavorare con il computer. Le camere comuni sono pulite, l'asciugamano è a pagamento, il personale molto gentile."

"Bei meinem Aufenthalt im AZZ Hotel Táctica in Valencia wurde mir zunächst ein Zimmer im 5. Stock zugeteilt. Nach dem Betreten des Zimmers musste ich leider feststellen, dass sich dort Kakerlaken und andere Insekten befanden, die ich fotografiert habe. Das war sehr unangenehm. Der Mitarbeiter im Night Audit hat jedoch sofort reagiert und mir ein anderes Zimmer gegeben, aber es war zu spät. Ich habe mir diese Insekten überall vorgestellt und konnte kaum schlafen. Zudem waren die Wände mit...

"Unfortunately, my experience was very disappointing. Upon arrival, the room had a strong sewage/drain smell. I immediately reported this to reception and requested a room change, but this was refused. Instead, I was told that a cleaner would attend the room. The cleaner was friendly and professional and changed the bedding in front of us, but she was unable to address the underlying issue. A chemical product was used which appeared to mask the sewage smell rather than resolve it. The...

"Did not get to use the pool or amenities because we were very jet Lagged from our Dallas flight and only there for 2 nights but loved the hotel, ambience, the room itself was great and clean, well laid out. We got a corner room with breathtaking views of the city and hills in the horizon. Breakfast was exactly what we wanted all the staff were very courteous and helpful would love to stay here again if we come back. The pool looked promising and inviting hopefully next time"

"Nice clean room. Hotel was very nice. Breakfast excellent."

"El Hotel para pasar par de días está muy bien. Está localizado en excelente lugar a solo minutos de la playa Las Arenas y muchos lugares donde comprar y comer. El Hotel en general necesita algunas reparaciones y pintura. Las habitaciones acumulan bastante arena y el piso siempre está arenoso. El desayuno está muy bueno. El personal muy dedicado, simpático y servicial, lo recomiendo."

"Hervorragendes Hotel, super Frühstücksbuffet, freundliches Personal, super Anschluss an das öffentliche Verkehrsnetz"

"Great helpful staff. Overall very nice and modern hotel. Just rooms with connecting doors are noisy, and also a lot of litter in pool area (beers, cigarettes on the floor)."

"My daughter and her friend were traveling to Valencia for a week. The whole team at the hotel went above and beyond to make me feel comfortable and make the girls feel welcome. They were so easy to communicate with before arrival! My daughter said, "The room was great! It was spacious and had probably the best bathroom I’ve ever seen in a European hotel. The restaurants around it are a little bit touristy -- but it is in a great location if you want to go to the beach or just stay in an area...

"excellent modern hotel with good facilities, great selection of buffet breakfast, and lovely spa. Convenient for city of arts and sciences and easy bus routes into old Valencia in about 20-30 mins. Everything needed for a city break."