Khách sạn Platja de Aro , Castell-Platja d'Aro

"Estancia perfecta"

"Hotel is beautiful and bartender was a nice, older gentleman. Beach view impeccable! The front desk staff however with the exception of Paula were just dry. Not friendly or inviting. At one point there were 3 of us waiting to check in and a women sitting behind the desk continued her paper work. Customer service should always come 1st."

"Average stay with dishonest staff. We booked a double room (1 double bed for 2 people), but were given a twin room (2 single beds for 2 people) instead. When we raised this with staff, they said the hotel only had twin rooms, but we then noticed that one of the rooms being cleaned was a double room! Two other things that were quite bad: (1) the swimming pool is very small and has very few seats next to it, and (2) the vending machine will take your money and won’t give you what you paid for"

"Very luxury compare to other properties in the area. It’s good for couples who want privacy. Not the best for solo travelers."

"This place is such a gem. The staff are wonderful and very responsive. We had several small requests during our five day stay and were accommodated immediately. This is our third stay, and we will be back! The rooms are simple but clean. The pool is great. It would be nice if it were open a bit later; given how busy the area is at night, it wouldn’t cause much noise. Perhaps adults only until 10 pm? Special thanks to the breakfast staff who do a wonderful job. The breakfast is a fantastic deal...

"Close to beach and main avenue. Clean even if hotel is old. Swimming pool warm and cozy. Perfect for a beach vacation"

"Excellent stay! Food is great! Location is close to beach, lovely shops and restaurants!"

"Five Stars, Excellence personified! Talented people here, highly recommended."

"Wow! Great breakfast and had a great reasonably priced dinner at the restaurant. Really good place to stay only a few blocks off the beach!"

"Horrible pas de climatisation qui fonctionne dans notre chambre Il y avait des chambres dispo rien ne nous a été proposé même pas un ventilateur 35 degrés à l’extérieur je souhaite faire une réclamation et avoir un remboursement personne ne me répond merci d’avance"

"Het hotel op zich is iets buiten Palamos gelegen, maar wel op wandelafstand van de zee. Bij aankomst was de dame aan de check-in vriendelijk. Onze kamer viel redelijk mee, was wel ruim met een slaap ruimte en een ruimte waar een salon en TV stond. De badkamer is voorzien van een bad maar als je 1m80 bent kan je er niet in liggen, lees eerder de grote van een zitbad. Daar ontdekten we dat bepaalde handdoeken nog vuil waren alsook waren de lakens niet volledig proper. Het ontbijtbuffet is heel...

"Habitación limpia"

"The staff was rude and unhelpful. We waited in the donning room for 20 minutes for assistance, but we had to leave because we were ignored. Our room smells bad, and they said nothing could be done—very poor customer service. "