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"The staff is so nice :)"

"It was great"

"Good people good location."

"Perfect location, beautiful view and great food"

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working. Breakfast was good. A bit more service and tea/coffee facilities in the room would lift the experience. "

"La propiedad es muy linda y bien equipada, si bien esta lejos del centro y se necesita auto paea moverse (esta dentro de un barrio cerrado). El check in y out fue sin contacto. Yo tenia muy mala señal y eso fue un problema para comunicarme porque no tenia las instrucciones del check in antes de llegar. Igual, todo muy bien. La vista hermosa!!!"

"The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel."