"The staff was lovely! The view, stunning. The cleanliness of the hotel was where it was lacking for me. The pool water was very dirty too. There was an event with very very loud music going until 3am in the hotel too, and we could hear it very loud in our room, unfortunately."
"The staff was lovely! The view, stunning. The cleanliness of the hotel was where it was lacking for me. The pool water was very dirty too. There was an event with very very loud music going until 3am in the hotel too, and we could hear it very loud in our room, unfortunately."
"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but...
"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but...
"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working.
Breakfast was good.
A bit more service and tea/coffee facilities in the room would lift the experience. "
"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working.
Breakfast was good.
A bit more service and tea/coffee facilities in the room would lift the experience. "
"The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! "
"The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! "